Review summary

Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

c
Just what I needed.Thank you.

Just what I needed.Thank you.

IM
Stress free

Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
wj
5 out of 5 stars

Highly recommended

Highly recommended

Date of experience: September 21, 2024

C
1 out of 5 stars

The product didn’t arrive as the…

The product didn’t arrive as the website led me to believe, and when I contacted them took a further 5 days although it was re-promised as next day, not happy in the least

Date of experience: September 20, 2024

tm
1 out of 5 stars

Do not recommend!

Almost impossible to contact customer service by phone. Emails will get an answer after couple of days. Missing item in the delivery took another week to arrive. Over £40 for delivery and very bad experience. Do not recommend!

Date of experience: September 20, 2024

SE
2 out of 5 stars

I’m not happy with how long it has…

I’m not happy with how long it has taken to deliver my product. Ordered it Saturday the 14th of September with next day deliver. ( I had factored in the next day being a Sunday) Had my hopes hight for Monday and would of taken Tuesday but to still not be in possession of my product on the Friday (20th) is not on and bear in mind I paid for next day delivery.

Date of experience: September 20, 2024

L
5 out of 5 stars

Excellent service and fantastic product…

Excellent service and fantastic product definitely recommend my horse trailer looks new many thanks

Date of experience: September 20, 2024

MC
1 out of 5 stars

Terrible Customer Service

Order coping stones over 4 weeks ago. Was told a 3-4 week. I had to chase for an update and promised call backs with an update which never happened. I ended up contracting the manufacturer directly. Communication should be a lot clearer and promises to call back should be honoured.

Date of experience: September 20, 2024

Js
5 out of 5 stars

Bird Cowl good quality and delivered on time

The chimney bird cowl was easy to order and delivered on time. The notifications about dispatch and delivery were very helpful as we needed it whilst builders were here. Very good service. I definitely recommend this company.

Date of experience: September 20, 2024

BM
5 out of 5 stars

Very good service

Very good service

Date of experience: September 19, 2024

PS
5 out of 5 stars

The process of buying the product was…

The process of buying the product was simple and quick And best of all the item was here very quick to so well done to your team

Date of experience: September 19, 2024

t
5 out of 5 stars

Prompt service and quality product

Prompt service and quality product

Date of experience: September 19, 2024

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