Just what I needed.Thank you.
Just what I needed.Thank you.
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Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Just what I needed.Thank you.
Prompt delivery
Good, prompt service
Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.
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buildandplumb.co.uk1,000 total • Write a review
Almost impossible to contact customer service by phone. Emails will get an answer after couple of days. Missing item in the delivery took another week to arrive. Over £40 for delivery and very bad experience. Do not recommend!
Date of experience: September 20, 2024
I’m not happy with how long it has taken to deliver my product. Ordered it Saturday the 14th of September with next day deliver. ( I had factored in the next day being a Sunday) Had my hopes hight for Monday and would of taken Tuesday but to still not be in possession of my product on the Friday (20th) is not on and bear in mind I paid for next day delivery.
Date of experience: September 20, 2024
Order coping stones over 4 weeks ago. Was told a 3-4 week. I had to chase for an update and promised call backs with an update which never happened. I ended up contracting the manufacturer directly. Communication should be a lot clearer and promises to call back should be honoured.
Date of experience: September 20, 2024
US
The chimney bird cowl was easy to order and delivered on time. The notifications about dispatch and delivery were very helpful as we needed it whilst builders were here. Very good service. I definitely recommend this company.
Date of experience: September 20, 2024
The process of buying the product was simple and quick And best of all the item was here very quick to so well done to your team
Date of experience: September 19, 2024
Prompt service and quality product
Date of experience: September 19, 2024