Just what I needed.Thank you.
Just what I needed.Thank you.
Build and Plumb
Reviews 1,000β’
4.3
Construction & Manufacturing4.3
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.3
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Build and Plumb receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Prompt delivery
Prompt delivery
Good
Good, prompt service
Stress free
Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
buildandplumb.co.uk
All reviews
1,000 total β’ Write a review
Showing 91 - 100 of 996 reviews
BH
Fast delivery
Fast delivery, quality products and service. Can't argue, thank you!
Date of experience: June 7, 2025
kw
All items arrived in time and work well
All items arrived in time and work well
Date of experience: June 7, 2025
MB
Easy to order
Easy to order, good communication and quick delivery.
Date of experience: June 6, 2025
DP
Selling items that they don't have in stock
Sold me an item that isn't even in stock and a week later I'm still waiting for them to receive the item from their own suppliers. The payment was taken from my account as soon as the transaction was made. . If I wasn't sending emails and chasing this up then I'd never know what was happening. The communication has been poor I feel and I'd think twice about using them again. In Reply to build and plumbs comment I'd say that at no point was i offered a refund. Yes the delivery fee was refunded, yes you explained that your supplier had sent the wrong item and YOU said that it would be sent out 2 days later. Guess what. It wasn't. Apologies if my comment implied that i wasn't happy about the delivery time but i notice you weren't so slow taking the payment for it. You also use deceptive marketing by using a photo of the double bench but when it arrived it stated on the box that this was a single unit, something you did your best to hide on your site. I did say that I'd think twice about using Build and Plumb again but on reflection I definitely wouldn't use Build and Plumb again. Seems to be an amateur outfit run by cowboys who think it's okay to take your money then leave you in the dark over when your item will arrive. AVOID at all costs. Couldn't change to 1 star to anything lower but you can imagine what im getting at.
Date of experience: June 6, 2025
TA
Hiccup in ordering but quickly resolved
Telephone customer service quickly resolved the issue with my order and sent as a 24hour delivery to to the hiccup in the ordering process.
Date of experience: June 6, 2025
MC
Great price and quick Service!!!
Great price and quick Service!!!
Date of experience: June 6, 2025
kB
We are happy with the shower the styleβ¦
We are happy with the shower the style and design
Date of experience: June 6, 2025
AG
Great product
Great product , highly recommended
Date of experience: June 5, 2025
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