I wanted this wedding set for a long…
I wanted this wedding set for a long time.

Reviewers generally appreciate the Bradford Exchange for its user-friendly website and efficient ordering process, often highlighting how easy it is to navigate and complete purchases. Many customers express satisfaction with the quality of products and the helpfulness of the customer service team, noting that they receive great items at reasonable prices. However, some consumers voice disappointment regarding shipping issues, particularly the unexpected costs associated with their orders. A few reviews mention dissatisfaction with the quality of received items, suggesting that the products did not match the expectations set by the website's imagery. Overall, while the ease of ordering and product quality are frequently praised, shipping concerns and product discrepancies detract from the experience for some.
A week ago
You guys have an awesome site with the coolest stuff i've ever seen I'm going to continue ordering from you Thank you
A week ago
They completed the transaction before I was even aware of the amount for shipping which didn’t make me very happy if my didn’t want these earrings I would cancel this transaction
I wanted this wedding set for a long time.
The items they offer are top line and always as described. Their payment options are helpful for people being able to afford. Over the years I have bought many items and have never been disappointed.
Very good place to buy
Well you had 3 different shipping fees and I chose the 2nd one express for 11.99 not 21.00. I am very disappointed I am sure I pressed that other wise I have nothing to complain about
The website is easy to use and I found everything that I wanted.
Received item; really nice. Box was mishandled and had a hole in the middle of it-no damage to item fortunately. Thank you, E. Daly
just what we were looking for our granddaughter
Excellent service
Ordered an item on January 8th. order # 133219002. Thought this would be enough time to receive by 2/14/2026. was informed will not be delivered unit very end February or March. had that been disclosed during purchase. I would have found something else to buy. Poor communications and service. This is the first time ordering and will be the last.
Easy to order
I love everything I have purchased from Bradford. The products are high quality and last a lifetime. Also, great customer service.
Easy and quick
Shipping cost vs speed of shipping are both out of line with most retailers
Helpful Agent
Easy to navigate website and to check out.
Very disappointed in my purchase. I should have realized sooner that they were using AI pictures on their website. What I recieved looked like a cursed object that was poorly crafted and even more poorly painted. Never again.
Instant reply. Great service.
Great customer service
Offered an amazing bracelet collection, a bracelet for every month !! it captures best times of the year, with matching earring set, with each bracelet, & Free deluxe collector’s jewelry case too !& make it easy to order online !
So far, I’m just waiting for my purse to come and then I will leave another review. It says 2 to 4 weeks which seems like a long time but we’ll see. Thank you.
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