BondiBoost™ receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
The attachments feel flimsy and also get extremely hot. After less than six months the head of the wand has cracked which I suspect is from extreme heat. This means it is now useless. I contact Bondiboost but they do not sell any spares. For these reasons I cannot recommend the Bondiboost as it is poor quality.
I purchased the BondiBoost Blowout Hair Dryer 18 months ago and was happy with its performance until recently, when the dryer suddenly broke off at the base while plugged in, exposing internal conductors. This is a serious safety concern, especially in a household with children, and I’m disappointed that a product of this quality failed in such a dangerous way after regular use.
I had the Bondi Boost blowout brush, which I initially really liked. I had it for a little over a year and would use maybe once a week after washing my hair. It lived on the dressing table, and I would never wrap the cord. Unfortunately, the cord at the end of the brush started to break away, and it was causing literal sparks near my hair and face. I stopped using immediately and contacted the company. They told me because I had had it for more than a year they were unable to help with a replacement or fix, but their email encouraged me to join a BB club, promote their products and receive commission. I was shocked that they were unable to help with a faulty product that had created a fire hazard in my home - right next to my face and hair - but that, nevertheless, they wanted me to help SELL their products for them. I found this a really terrible response. Anyway - I found a replacement for literally half the price and it’s almost exactly the same. Save your money gals! It’s really not worth the £70 price tag.
Love my air styler! It is so cheap compared to competitor products and does the best job. I love to use this with a combo of soft rollers / a heat less curler for overnight. I use the smaller brush head for my bangs and the larger brush head for general drying. It leaves my hair dry and so smooth! I also use the curling options for curling with rollers to help set them. Actually I have also noted that my hair has been growing a lot faster than usual since using, as I do not use straighteners or curlers anymore - this is miles better for your hair. ❤️
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I recently placed a small order (under $50) with Bondi Boost and they asked me to send them my credit card and id over email or my order won't be released. Is this a joke? I of course cancelled my order straight away and won't order anything from them ever again. It is a shame because I used to like their products.
My hair is coming out in clumps. I have NEVER EVER lost hair in this way. I've been using it for 3 months and now my hair is so thin it's Crazy. I have always had thick curly hair . Not no more. Your honesty lucky I don't get a lawyer.
DO NOT BUY!!! HG bondi boost shampoo and conditioner - I used for roughly 1 year and a half and lost half of my hair. It caused extreme hair loss and left my hair feeling oily, sticky and gross after every wash. Bondi boost ruined my hair. Worst decision I ever made was using Bondi boost. Save yourself the trouble and stay away from them.
Customer service has been fine. The products are lovely. BUT the bottles are VERY small for the price when you can get natural products at a third of the price in much bigger bottles, making Bondi Boost unfortunately not worth the money. If the bottles were bigger I would be a lifelong and enthusiastic customer. Such a shame. The leave in conditioner spray will last a month at most and I'll be lucky to get a month out of the shampoo and conditioner. The serum and salt spray are about the right sizes. But the heat protectant is so going to run out super quick. You expect products at these prices to last a few months!
I bought my Bondi boost sonic blow dryer back in Sept .From the very start the nozzle flow off only every now and again so I put up with it, but now it does it nearly every time, also when the nozzle flys off it’s red hot and I have burnt my fingers putting it back on. I’ve tried recently to contact them about the issue, their response is they want me to video the nozzle flying off, which is very difficult to do while you are using it, I feel like I’ve been fobbed off. Just be aware,🙄☹️
I absolutely love bondi boost The hair products actually do work My hair has grown an inch in 4 weeks, really has made such a difference in the condition of my hair too, it’s healthy again Will continue to use these products for a while Customer Service is brilliant too
Used to be good, was a fan for years and would recommend to friends. But my latest “service” if that is what you can call it, has massively put me off. Massively gone downhill. Ordered products online, after 10 days, emailed to say I had no confirmation on the order and asked when it would be sent. Was told they were busy and my order was currently being packed and they would make it a priority to be sent. Fair enough. A week later I received an email to say one of the products I’d ordered, they no longer had in the warehouse so they would refund me, so clearly was lied to when previously told my order was being packed. Doesn’t take a week to pack one order and also it was 3 weeks after placing the original order for them to realise they couldn’t fulfil it. It’s now been nearly a month since I ordered, no package received and no refund so far after being told over a week ago they didn’t have some of my order. Used to be so much communication during the order and was always quick. I get things happen but communication would have made it a lot better and not being lied to. Also one of my friends placed an order 2 weeks ago and already has her order. So it makes no sense why such the long delay with mine.
I was so excited to try bondi boost after reading some positive feedback but unfortunately for me after using BB my hair becomes so knotted I can't even get them out. It has never been an issue for me with other products. Also I've noticed more hair loss since using BB..
Love the products. However, the customer service is so rude you almost think you’re part of a prank. Melissa was so dismissive and unhelpful when they made a mistake with my order. I was made to feel as though it was my fault, and in turn, I can’t in good conscience but from them again. Just be aware you may not find any helpful service if something goes wrong.
