Refused to put our offer forward • trying to make us use their mortgage broker
My partner and I are first time buyers, and we’re excited about putting an offer in for a house we really liked. We went through all the correct procedures on our own before looking for properties. Have our mortgage advisor, mortgage in principle (with certificates) and solicitors already selected for when we find a house we liked. When I went to put in the offer we were told that bear could not put the offer forward to the vendors because we needed to go through their mortgage brokers. I stated that I could send them the certificates and the number to my mortgage advisor however they refused to put the offer forward unless we had gone through their steps. I found the person I spoke to quietly pushy and he never seemed to listen or even acknowledge what I was saying to him. At the same time he never explained why we needed to do this. I dont believe it was right of him without instruction from the vendor to reject our offer for them. He never stated that he had any instruction from them and that he would just ‘assume’ that they would. As first time buyers and a couple who is actively seeking to a property, this has made me feel very uncomfortable and almost put off with dealing this estate agent.