
When I pressed the order button for a Maintenance Mate & received confirmation I realised I'd ordered the wrong year. Trying to email a correction the emails bounced back, tried the phone number, didn't work. Found another email and sent a correction, no response. Item came, it's the correct one and works a treat. Just a shame customer service don't reply. Would I recommend them? Probably, with a bit easier contact definitely.
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Averys Motorcycles is an online retailer specializing in aftermarket performance motorcycle parts and accessories. The company offers a diverse selection of products from reputable brands such as Healtech, SBS Brakes, CNC Racing, Gilles, and Rizoma. In addition to parts, Averys Motorcycles provides a range of motorcycle clothing and helmets from leading manufacturers like Rukka, Scorpion Exo, and Schuberth, catering to the needs of motorcycle enthusiasts looking to enhance their riding experience. The target market for Averys Motorcycles includes motorcycle owners and riders seeking high-quality performance upgrades and protective gear. With a focus on premium brands and a comprehensive inventory, the company aims to serve both casual riders and serious enthusiasts. Customers can benefit from free shipping on qualifying orders, making it convenient for them to access the products they need for their motorcycles.
Averys Motorcycles receives overwhelmingly negative feedback from customers, with a staggering 76% rating the service poorly. While a few reviewers mention positive experiences, such as pressing the order button successfully and receiving faultless service, these instances are far outnumbered by complaints. Many people express frustration over a lack of communication, stating they received no contact after placing orders. Common issues include delayed or missing items, with several customers labeling the company as a scam or urging others to avoid it altogether. The overall sentiment reflects significant dissatisfaction, indicating that potential buyers should proceed with caution.
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