Auto Test

MOT test today, £50. Guy was helpful and knowledgeable. Was thorough but didn't take an age. Didn't try to sell me anything I didn't need either! I couldn't fault them at all.

I seem to be the only person leaving five star reviews! I have recently had a service and MOT carried out on my Mondeo; I previously had a Ford service contract which had now expired so I have returned to Autotest, having used them for a number of years with my previous Mondeo. They contacted me during the service to advise rear brake discs and pads were required; this I knew from being told by Dagenham Motors previously. Cannot fault the service received and would highly recommend.

Unreasonable Pricing and Unnecessary Recommendations. I am typically not one to leave reviews, but I felt compelled to share my recent experience with this car repair centre. I was extremely disappointed with their pricing and unprofessional recommendations. Their prices were significantly higher than other similar services I have used. I would not recommend this car repair centre to anyone. Their prices are outrageous, and their recommendations are seems to be unprofessional. I believe they are trying to take advantage of their customers.

Used autotest a few times in the past but unfortunately this will be the last time! Charged me £120 to repair/cut down a small fuel hose at the top of the engine and claimed they had done various road tests to find the fault! I think that really means that they left the engine running? But even if they did, what would a road test achieve with a leak?? They called me at 4.00pm to say the car hadn’t been looked at yet although I booked the car in and dropped at 8am - then I got a call back at 5pm to say the car had been repaired - that’s not an hours labour!!! Pathetic excuses as well, lesson learnt!!!

Absolutely incompetent service. Stole my £120 claiming that it was gassed, there was no difference in my AC and it did not work at all. Finally, accepted that they don’t have the software to fix it. They should have said that before taking my money. Stay away from these guys!

Been using AutoTest for MOTs for over 5/6 years. Started off with Passes but as every year went by they always needed to “find” something to Fail it. The most pettiest of things like a loose screw or a wire that needed a cable tie. They would always try to sell their service to me and ask to keep my car in to repair (when i know in my own mind its something i can fix in 5 minutes). I’d fix these petty things and bring it back for a re-test and it would Pass. But this year during Covid times, it looks like they went a step further with trying after many years to keep my car in for petty repair jobs that don’t require 5 mins to fix and exaggerate the issues by adding more and more Failures to the MOT list affectively leaving these on my cars record now. (My car is safe and road worthy to drive). Instead of Passing what they could have they didn’t and instead Failed something else that has been the same for 15 years but “the screw is loose” which they didn’t bring up in the last 5 years until now (to try and make money of course). They said they don’t want to “penny pinch” but thats the way it is for my car. NOT a helpful service at all and only wanted to Fail the MOT so i would be forced to folk out another £50 for the MOT and any repair jobs (by them, but in their dreams) If you are a new customer i would not recommend using AutoTest unless you want headache for petty items which has nothing to do with driving the car safely. needless to say i wont be returning after they told me “there are other garages” when i said there seems to be inconsistencies every year with my MOT. Loyal local customer now lost.

Ridiculous I messaged them on Facebook asking how much they would charge to remove and fit me my new injector they completely ignored my message , so in the mean time I rang somewhere else and got it sorted. I've actually now sent this place 4 messages and they've ignored every single one, came on here and noticed they have 100% bad reviews...NOT ONE GOOD REVIEW. Definately never going to come here unless they change owners 😂😂🤷‍♂️👎👎👎

I have used Autotest on a number of occasions and been happy with their work and service. However when I took my MGF to them for an MOT they promised to keep it undercover as I was not sure how waterproof the hood was. They did not do as promised but belatedly put a plastic sheet over it when wet. This caused sweat marks in the paint which has cost me more than £250 to rectify. When I pointed this out they did not want to know. Be warned. If anything goes wrong they will not put it right.

Not sure if it was complete rip-off though since I'm not a mechanic but felt it's rather expensive. Since cleaner product and filter are a lot cheaper online and understandable to add some margin on them for their profit. However, feels it's far more than that. The problem was lack of power when accelerating and fuel filer was replaced. They said they did fuel system cleaning as well (told them not to do without consent but they did and said it's necessary). Course, not understand what cleaning they did with a cleaning product that you can buy it online and can do it yourself. Hope this is useful for others to see or compare with other quotes. Labour Labour £75 Carry out Forte Power Clean £195 Product Fuel Filter £15.40 Sundries £7.5 Disel Fuel Conditioner Forte £12.95 Dpf Cleaner £16.50 And plus VAT.