Aura Fragrance Reviews

Ordered a men’s perfume a couple of days ago from AuraFragrance and it came today. Talk about fast service. The perfume was delivered in perfect condition. Wrapped up nicely in a box and was the real deal, not fake. It was also a very reasonable price. This was my first purchase with this company and I will absolutely be purchasing from them again. Randi Landry

Placed my order in December and barley received it today February 10 mind you it stated the date for delivery was December 20! Late Christmas gift !

First let me say that my entire experience with Aura was excellent. The order process was easy, processing was quick, the price was the best out there with free shipping to boot. I verified my order with customer service via phone ( it did take a few tries to get through, but I did.) Shipping was fast for USPS. And, The product was 100% authentic. Xerjoff Uden. The reason I put all that first is (from my experience), I can not understand all the negative comments. I almost didn't order due to that but I kept digging on blogs and found many positive comments. I'll admit I was leary as I usually use the more common well known discounters. The price at Aura was too good to be true...but it was true and beat others by 20.00 or more. I would order from Aura again and recommend them.

Disgusting customer service, and the Roja fragrance I got from them was clearly watered down.

I had a good experience going into their store, and I was very happy with their service and product expertise. I picked up a couple fragrances, and all of them smell good, and I believe they are authentic. I would use them again 100%.

I purchase fragrance like Xerjoff Louis XV 1722 at its entry cost point which was not on backorder on my invoice, their website, or email. The price of the Louis XV 1722 was steadily climbing. I emailed Aura Fragrance approximately 10 business days later about the receiving 3 of the 4 items which Xerjoff Louis XV 1722 was not in the delivery. What I discover, Aura unknowingly to me automatically reimbursed me and place "OUT OF SALE" on this item. Never apologizing for not being able to deliver or will attempt to get a Xerjoff Louis XV 1722 at a later date. I spent over $1,600 with Aura, but will never cross their site again to do business. I find Aura to be unprofessional and unprincipled in business practices.

I order a scent feb28 and uptil now I still have not received my package even tho I was charged for shipping… don’t waste ur money shopping with them , the will leave u under the bus and disappear with ur money

Wrong product sent and terrible customer service. I ordered Estee Lauder Pleasures from the website with a picture of what I have used for years - a small glass bottle with a spray top in a pink box. Description on the website was Estee Lauder Pleasures 15 ml travel spray with a picture of the glass bottle in the pink box. I received a purple metal canister with a spray. I called 2 times and got hung up on both times after I was trying to tell them the problem and they kept arguing that it was what I ordered. I told them I was looking at their confirmation email and it showed a small glass bottle in the pink box which was not what I received. Not sure how they are getting away with fraudulent advertising.

Wrong product sent and terrible customer service. I ordered Estee Lauder Pleasures from the website with a picture of what I have used for years - a small glass bottle with a spray top in a pink box. Description on the website was Estee Lauder Pleasures 15 ml travel spray with a picture of the glass bottle in the pink box. I received a purple metal canister with a spray. I called 2 times and got hung up on both times after I was trying to tell them the problem and they kept arguing that it was what I ordered. I told them I was looking at their confirmation email and it showed a small glass bottle in the pink box which was not what I received. Not sure how they are getting away with fraudulent advertising.

Disgusting customer service, and the Roja fragrance I got from them was clearly watered down.

The company sells cheap cologne for BIG$$$ that ship you 1/2 of what you ordered. Packaging looks like a kindergarten kid put it together. I made a claim to my c/c and was refunded. A package finally came and it was 1 bottle of 2 ordered. It's garbage. Scam company. LEARN FROM MY MISTAKE.

Stay away from this company at all cost! Real bad shopping experience. There are plenty of other discounter to spend you hard earned $ with. Other companies that will actually value their customers & put customer satisfaction first.

I see lots of bad reviews which I personally can’t agree with I order Versace Dylan blue for men and expected to get the bottle of cologne without the Versace box for a discount of like 40$ which is kinda a lot so I bought it and I got exactly what I paid for relatively fast 4 days to deliver so I am a very happy customer no complaints my cologne came in tact nothing was damaged and I saved 40$ which is a lot considering it would be wasted if I bought it at a retailer store like Macy’s so 10/10 definitely recommend to anyone who is considering but not sure, take this as you message to buy whatever you want it’s legit

Ordered a men’s perfume a couple of days ago from AuraFragrance and it came today. Talk about fast service. The perfume was delivered in perfect condition. Wrapped up nicely in a box and was the real deal, not fake. It was also a very reasonable price. This was my first purchase with this company and I will absolutely be purchasing from them again. Randi Landry

The worst customer service I have ever experienced, was very rude during the whole process, will never purchase from here again, do not recommend.