A month ago
Great prices and great customer service.
A month ago
My package still has not arrived it has been stuck in the wrong location for well over a week customer service was looking into it with the courier service but they haven’t given any news in 4 days no... See more
A month ago
Still waiting to here about the bottle opener but all the other stuff was great
A month ago
Really good price and delivery on time
It’s actually really not a big deal but I was really looking forward to trying to get a sticker with my purchase. I see a lot of guys in the job sites, rocking your guys stickers on their hard hats and different brand ones. No worries either way.
I got it for DIY projects. Completed couple of them and no issue so far.
Very good price, quick shipping and easy to do business with, great selection of quality tools and excellent promotions my go to for power tools
Way to many emails
Any issues with purchases have been quickly resolved, and I will prioritize Atlas for future orders.
Easy ordering and fast shipping
I came to the store and picked up. We'll I was there I walked around and bought a few other items. The guy in the dewalt department answered a bunch of my questions and was very helpful. All the staff were very helpful and friendly.
Any issues I've had with purchases have been swiftly corrected. Will prioritize atlas for future purchases
I like how solid and robust the ball gouge is. I use dry, hard wood and it’s very easy to use. I loved the packaging, its simplicity and attractiveness. When not in use,it can be safely stored in the box it was delivered in. Brilliant product. Thanks.
We source all our heavy duty tools here, consistent quality for professional daily use
Easy to order tools; Delivery of package requires someone to be at home for a signature
Amazing service , amazing customer service , amazing price . Amazing everything . I highly recommend For real it hard to beat that store Thanks atlas you're the best 🙏🏻
Competitive pricing, fast shipping
Still haven’t received order 3 weeks later
I purchased some tools on line this time, they came on time and per my expectations. so, there is no need to go to Atlas spending time and stuck in traffic. I had a good experience and will keep buying on line.
Only problem was the shipping company not giving notice to be there to sign and deliver during work hours where u wont be home to sign
I've relied on Atlas for decades, and they continue to impress me every time. The team consistently delivers reliable service and truly knows their field. Their expertise and the quality of information they provide make them my go-to source for proffesional tools and equipament. I wouldn't hesitate to recommend them to anyone looking for a depentable supplier
A lot of selections with good prices
They did a price check on a expensive item that never goes on sale. With in a hour the price was matched and being processed.
Items eventually received as ordered. Great service from Atlas. Extremely poor service from Purolator. Items were delivered 13 days after advertised delivery date, and to the wrong address. Would think twice about ordering again if the same courier company is used.
Based on analysis of 6 reviews rated 1-2 stars for Atlas Tools & Machinery
“My package still has not arrived it has been stuck in the wrong location for well over a week customer service was lo...”
“I would not use this company again”
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Atlas Tools & Machinery is a well-established Canadian retailer specializing in the sale of high-quality tools and machinery. With over 70 years of experience in the industry, the company offers a wide range of products from top brands, catering to both professional contractors and DIY enthusiasts. Their product selection includes power tools, hand tools, outdoor power equipment, and accessories, all available at competitive prices. The company prides itself on providing exceptional customer service and fast shipping, ensuring that customers receive their orders promptly. Atlas Tools & Machinery serves a diverse clientele, including homeowners, builders, and tradespeople, who rely on their expertise and extensive inventory to meet their project needs. By maintaining a family-owned and operated approach since its founding in 1954, the company continues to foster a trusted relationship with its customers across Canada.
Atlas Tools & Machinery enjoys a strong reputation among customers, with many praising the great prices and excellent customer service. Reviewers frequently highlight the fast and reliable delivery, noting that orders often arrive on time and well-packaged. Positive experiences are common, with consumers appreciating the wide selection and fair pricing. However, some customers express frustration with service issues, particularly regarding delayed deliveries and lack of communication from the courier service. A few reviews mention dissatisfaction with customer service when problems arise, such as missing items or shipping charges. Despite these concerns, the overall sentiment remains positive, reflecting a solid performance in service and product quality.
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