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Atlas Tools & Machinery Reviews (60) | 4.5 Rating | CrowdTrust

Home Home ServicesAtlas Tools & Machinery Reviews

Atlas Tools & Machinery Reviews

4.516666666666667 out of 5 stars

4.516666666666667 out of 5 stars

4.5

|Excellent|60 reviews

Last reviewed 1 month ago

TrustScore

4.5

4.516666666666667 out of 5 stars

Excellent

5 out of 5 stars

47

4 out of 5 stars

6

3 out of 5 stars

1

2 out of 5 stars

3

1 out of 5 stars

3

60 reviews in total

See what reviewers are saying

Michael CrivelloFeatured

A month ago

5 out of 5 stars

Great prices and great customer service.

Great prices and great customer service.

Jenny PadnerFeatured

A month ago

1 out of 5 stars

My package still has not arrived it has…

My package still has not arrived it has been stuck in the wrong location for well over a week customer service was looking into it with the courier service but they haven’t given any news in 4 days no... See more

Kevin CortinFeatured

A month ago

4 out of 5 stars

Still waiting to here about the bottle…

Still waiting to here about the bottle opener but all the other stuff was great

Sukhjinder BrarFeatured

A month ago

5 out of 5 stars

Really good price and delivery on time

Really good price and delivery on time

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Michael Crivello

1 reviews•New Reviewer

Featured

about 1 month ago

5 out of 5 stars

Great prices and great customer service.

Great prices and great customer service.

Helpful?

1 reviews•New Reviewer

Featured

about 1 month ago

1 out of 5 stars

My package still has not arrived it has…

My package still has not arrived it has been stuck in the wrong location for well over a week customer service was looking into it with the courier service but they haven’t given any news in 4 days now.

Helpful?

1 reviews•New Reviewer

Featured

about 1 month ago

4 out of 5 stars

Still waiting to here about the bottle…

Still waiting to here about the bottle opener but all the other stuff was great

Helpful?

Sukhjinder Brar

1 reviews•New Reviewer

Featured

about 1 month ago

5 out of 5 stars

Really good price and delivery on time

Really good price and delivery on time

Helpful?

1 reviews•New Reviewer

about 1 month ago

5 out of 5 stars

Right products good timing

Right products good timing. Fair pricing

Helpful?

1 reviews•New Reviewer

about 1 month ago

4 out of 5 stars

Spent a lot of money at atlas

Spent a lot of money at atlas, on the third Dewalt lawn mower I was charged shipping???? Hello

Helpful?

1 reviews•New Reviewer

about 1 month ago

4 out of 5 stars

Ordered

Ordered, mirror. adhesive didn't send me the nozzles called them back. They said they were going to send it to me, but didn't. And then told me, I could bring it back to the store for a refund, which I'm an 1 1/2 hour from there store After my review customer service reached out and resolved the issue.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis

1 reviews•New Reviewer

about 2 months ago

1 out of 5 stars

Bad Customer Service

I would not use this company again. I bought an EGO lawnmower, same price as the big box store, but I wanted to support the small stores in my community. Was told that once the order is in, it would be delivered the next business day. It took 5 business days to get to me. They just said anything to get the business.

Helpful?

1 reviews•New Reviewer

2 months ago

5 out of 5 stars

Great service over the phone

Wanted to add an item after initially placing my order. Was able to do so without any problems. Really good customer service over the phone.

Helpful?

1 reviews•New Reviewer

2 months ago

5 out of 5 stars

Fast and reliable

Fast and reliable, NO BS.Love you guys.

Helpful?

Ryan Winchester

1 reviews•New Reviewer

3 months ago

5 out of 5 stars

Great selection and service

Great selection, free shipping, and excellent customer service.

Helpful?

1 reviews•New Reviewer

3 months ago

5 out of 5 stars

Great, prompt service.

I ordered on a Wednesday and received the cordless Makita narrow crown stapler which is excellent on Sunday. Great service and great product.

Helpful?

1 reviews•New Reviewer

3 months ago

5 out of 5 stars

Fast delivery and great quality

Fast delivery and great quality

Helpful?

1 reviews•New Reviewer

3 months ago

5 out of 5 stars

Quick delivery

Quick delivery, well pckaged

Helpful?

1 reviews•New Reviewer

3 months ago

5 out of 5 stars

Good sale prices and fast free shipping.

Good sale prices and fast free shipping.

Helpful?

1 reviews•New Reviewer

4 months ago

5 out of 5 stars

super,quick delivery

su per,quick delivery

Helpful?

1 reviews•New Reviewer

4 months ago

4 out of 5 stars

Makita spare parts for Brush

Delivery was a little slow but otherwise it was easy to facilitate provided good parts and great service

Helpful?

1 reviews•New Reviewer

4 months ago

5 out of 5 stars

Order was accurate and fast

Order was accurate and fast. Have not had a chance to use them yet.

Helpful?

1 reviews•New Reviewer

4 months ago

5 out of 5 stars

Fast shipping and great price

Fast shipping and great price

Helpful?

1 reviews•New Reviewer

4 months ago

4 out of 5 stars

Where is my free battery?

Where is my free battery?

Helpful?

Common Issues Reported by Customers

Based on analysis of 6 reviews rated 1-2 stars for Atlas Tools & Machinery

Customer service3 mentions

“My package still has not arrived it has been stuck in the wrong location for well over a week customer service was lo...”

Delivery3 mentions

“I would not use this company again”

The CrowdTrust Experience⭐

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About Atlas Tools & Machinery

Atlas Tools & Machinery is a well-established Canadian retailer specializing in the sale of high-quality tools and machinery. With over 70 years of experience in the industry, the company offers a wide range of products from top brands, catering to both professional contractors and DIY enthusiasts. Their product selection includes power tools, hand tools, outdoor power equipment, and accessories, all available at competitive prices. The company prides itself on providing exceptional customer service and fast shipping, ensuring that customers receive their orders promptly. Atlas Tools & Machinery serves a diverse clientele, including homeowners, builders, and tradespeople, who rely on their expertise and extensive inventory to meet their project needs. By maintaining a family-owned and operated approach since its founding in 1954, the company continues to foster a trusted relationship with its customers across Canada.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Review summary

Atlas Tools & Machinery enjoys a strong reputation among customers, with many praising the great prices and excellent customer service. Reviewers frequently highlight the fast and reliable delivery, noting that orders often arrive on time and well-packaged. Positive experiences are common, with consumers appreciating the wide selection and fair pricing. However, some customers express frustration with service issues, particularly regarding delayed deliveries and lack of communication from the courier service. A few reviews mention dissatisfaction with customer service when problems arise, such as missing items or shipping charges. Despite these concerns, the overall sentiment remains positive, reflecting a solid performance in service and product quality.

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Based on reviews, created with AI

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