Accept Car finance Reviews

The service has been excellent again as i had a car from them before that is the reason i have returned to accept car finance

Good experience to be fair. Struggled to get accepted for a good finance deal at most places but they got me accepted with a top company with a great rate. All Happy here. Many thanks

Great service, easy to use. Always available when I needed anything setting up my finance and arranging my new car

Why would you potentially buy a car from a company who never responds, can’t get hold of on any platform they advertise. Left messages...no response. Terrible!! I’ll save the cash sale for another garage £10k Thanks

The people at accept car finance went above and beyond to make sure we got exactly what we wanted, many thanks for all your help

Very good and helpful

Great company, The car is out of this world

The staff were amazing they went above and beyond to get me a car, kept me updated every step of the way , very helpful always polite I am so thankful to them Thanks so much

Joshua was very professional found the car i wanted ,paperwork everything down to private plates ,very satisfied thanks to all the team 👍

Credit rating isn't great so had to use them and unfortunately not realising they are part of Rix motors who I vowed never to use 20 years ago after buying a POS from them and then having the delight of getting the runaround to get anything done. Nothing has changed, still an amateurish business who fuel the perception that second hand car sales are sharks. I applied not expecting to be accepted so I kind of accidentally did my due dilligence back to front. So once I'd paid a small deposit (that I was told would be refunded as the finance deal was no deposit) I then looked in depth into the car, a 2015 E class E220 CDI. To be fair, they've dressed the car impressively well, for 63k on the clock and 5 years old it looks and feels like new, so I'm relying on Mercedes reliability to get me through the next few years. Their 3 month warranty has more exlusions that inclusions. Once I agreed the deal, Dan the salesman siad it's good to go once finance do their security checks. Because of Covid everything was done remotely, so they now have photos of everything they need to clone my ID. The last MOT was a failure and to be fair they have addressed the issues which were brakes and the car had new tyres. The car was £15k and it books at £9700 as trade in, so with that margin and a huge kickback on 17% apr finance I'm sure there's room to address some issues. Nope. I wanted a short finance term and was offered 30 months. I have a company car allowance with 7 year max policy and want this for two years and sell it on, by then my credit rating will be clear and i'll buy/lease new. This was accepted and told it would save interest. Then at the point of signing the finance docs it was conveniently dropped into conversation that the finance company would only agree 5 year deal (which I will be taking up with them) and had a max £350 a month limit. I was told i could easily over pay and shorten the term after. I asked if it had service history and was told it had three service in it's 63K, which seemed right. When I delved deeper and checked out with mercedes online it transpired that it had two of them between 2015-2018 with original owner at 19k. No other history for the remaining 45k and two years. They 'serviced' it at 63K which is basically an oil and filter change. The all important transmission change at £240 hasn't been done. I asked if they would do it or discount accordingly but refused. I asked if they would tax it (£125) for free as compensation and that was refused. When I came to pick the car up i was told I had to pay another £50 as the finance company demnaded £100 min deposit so had to pay that on top of the £50 i already paid. I asked earlier if I paid for the tax on arrival and was told yes. When I got there i was given one key and the documents, when I asked about the tax I was told I had to take the green slip to the post office and tax it myself at 5pm at that wasn't likely. When i said that the car wouldn't be taxed and I could be stopped by an ANPR equipped Police vehicle I was assured it WAS taxed. When Dan went to get card machine I checked on gov.uk and car showed as untaxed. I asked if I could tax it online and was told no as the green slip wasnt the right one. So I had to drive home from Warrington to Wigan with an untaxed car. A couple who were getting their car next to mine were in the same bewildering predicament. I emphasise, the car looks tip top, drives beautifully but I now have to pay £250 for transmission service and probably £400 min for a new key and existing key recoded as I don't trust the spare key and my personal info won't meet together in the future. I'm hoping Mercedes build quality gets me throught the next few years, similar cars were elsewhere for £13k and if I need to dispose of a troublesome car in the future the high price and APR will cripple me. It really felt like they had me over a barrel and had no shame in shwoing it.

Very good service highly recommend it, the man I who got me the deal, ryan price !!!!!! Couldnt ask for more, Quik , straight to point, clear answers,

The process was easy. Ryan my delivery driver was so polite and explained everything to me about the car I bought. I will definitely use Accept in the future.

Answered all my queries and questions, worked very hard to put my mind at ease and so happy with the service

I received a very good service thank you for everything

Fast painless expertly executed zero hassle very satisfied thank you very much

Really efficient and no hassle

Fantastic service

Dan very nice chap and good service thanks again

Was very helpful would recommend