Very good
Very good, checkout was a little hard to navigate but product and delivery was excellent.

Over a year ago
Ordered a set of two whiskey glasses, two months later and they sent me one glass.
Over a year ago
Major scam website. Items are nothing as described and didn't arrive for 3 months. Do not order from this website!
Over a year ago
They sent me someone else’s package, like mislabeled with someone else’s name as well as my name. They refused to refund me because I couldn’t send them the product I ordered back, even though I never... See more
Very good, checkout was a little hard to navigate but product and delivery was excellent.
Easy to order and super quick delivery 👌
Great result, because I did get exactly what I wanted, but lost one star due to website online ordering which was not straightforward and needed several questions to be clarified by (very good) customer support.
We couldn’t be with our friend for his 50th so I ordered a bottle of red for delivery on his birthday which was a Sunday - be warned, they don’t deliver on a Sunday even if you pay for the guaranteed next day delivery, despite it clearly stating on the receipt that this is what you have paid for. I contacted 23 wine and whiskey and they referred me to their terms and conditions, which I had read at time of purchase but assumed that if I paid extra for the next day service I would get it. To top it all off, the birthday message we included with our purchase wasn’t delivered so our friend didn’t even know who had sent the wine. Very disappointing, next time I’ll get a case of wine from Waitrose for the cost of this shambles.
Quick delivery No worries 😊
Rapid reliable service as always, highly recommended.
Very well priced, got my order within a few days in a well protected package
I was looking for a specific drink and found it close to home. It was a very simple order process, I ordered to click and collect and it was ready quickly. Went in store to collect and it was great from start to finish. Would recommend
Quick delivery. Excellent service. Highly recommend.
Exactly what I was looking and arrived well package the next day.
Really first rate, friendly service from Nilesh, as usual.
Excellent customer service. I mistook the click and collect option but was able to correct easily and get address changed without any hassle. Thanks again
Excellent communication and customer service. Good selection to choose from. Well packaged and prompt delivery. A++
5 Stars all the way. Great selection, seamless service, swift delivery time and bullet-proof packaging. Cheers!
Great customer service and prompt delivery of my order.
Brilliant service. Certainly a great shop for the whisky lovers out there.
Fantastic communication - there was a stock discrepancy and they were straight on it, offering me alternatives to suit my tastes. This is what proper service looks like. The delivery was fast too, and the items well-packaged.
Great rum, easy to order and extremely speedy delivery. Highly recommended. Thanks.
Quick and efficient
Great selection of wine and spirits, excellent customer service and great prices.
Based on analysis of 19 reviews rated 1-2 stars for 23 Wine & Whiskey
“It's a rip-off”
“Can’t return because the shipping address is China”
“They refused to refund me because I couldn’t send them the product I ordered back, even though I never received it”
“Major scam website”
“Can you do zero stars”
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23 Wine & Whiskey is an online platform dedicated to providing consumers with comprehensive information and reviews on a diverse selection of wines and whiskeys. The company aims to connect enthusiasts and casual drinkers alike with quality products by featuring user-generated reviews, ratings, and detailed descriptions of various beverages. Customers can explore a wide range of options, from local artisanal brands to internationally recognized labels. The platform serves a broad audience, including wine and whiskey aficionados, casual consumers seeking recommendations, and industry professionals looking for insights into market trends. By prioritizing user experience and accessibility, 23 Wine & Whiskey fosters an informed community that values quality and authenticity in their beverage choices. The website is designed to help users make educated purchasing decisions based on peer reviews and expert commentary.
Consumers express mixed feelings about 23 Wine & Whiskey, highlighting both commendable service and significant product issues. Many reviewers appreciate the excellent service and prompt delivery, noting that their interactions with staff are positive. However, a substantial number of customers report severe dissatisfaction with their orders, particularly regarding the quality of items like the mineral crystal mugs, which are frequently described as cheap plastic rather than the advertised stone or crystal. Complaints about incorrect orders, delayed shipments, and misleading product descriptions are prevalent, with some customers feeling scammed. Despite the positive remarks about service, the overwhelming criticism regarding product quality and fulfillment issues casts a shadow over the overall experience.
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