11thStreetCoffee.com

4.632 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.632 out of 5 stars
Excellent
5 out of 5 stars
863
4 out of 5 stars
36
3 out of 5 stars
26
2 out of 5 stars
20
1 out of 5 stars
55
1,000 reviews in total

Review summary

11thStreetCoffee.com is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was disappointed because one item I…

I was disappointed because one item I received was not the coffee I ordered.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy peasy

Easy peasy. Great coffee. Great service

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great customer service Called the company and left message…

Called the company and left message about a certain item not on their website and they responded immediately I placed my...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful as usual

Wonderful as usual. Very easy to order and it arrives in a short amount of time. Only place I would recommend to order c...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Great service…

The service and consistent attention paid to orders is admirable and refreshing!

Helpful?
Linda C
Linda C
1 reviews
8 months ago
5 out of 5 stars

Great company!

I’ve been ordering coffee from this company for years and I’ve never had a problem. They’re wonderful!

Helpful?
William
William
1 reviews
8 months ago
1 out of 5 stars

all of the coffee received was way past…

all of the coffee received was way past the expiration date

Helpful?
Rose Douglas
Rose Douglas
1 reviews
8 months ago
5 out of 5 stars

Always get a variety of the coffee k…

Always get a variety of the coffee k cups and always are delivered on time and are fresh

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Love the variety you carry and the…

Love the variety you carry and the flavored coffees are so good!!

Helpful?
Tammy Gray
Tammy Gray
1 reviews
8 months ago
5 out of 5 stars

Always great service and prices

Always great service and prices

Helpful?
Mary Sue
Mary Sue
1 reviews
8 months ago
5 out of 5 stars

Love my coffee

Lots of k-cup options. Site is easy to use and quick shipping.

Helpful?
Emilia
Emilia
1 reviews
8 months ago
2 out of 5 stars

Sent wrong coffee

I ordered 2 boxes of Pumpkin Spice coffee. You sent me one Pumpkin Spice and one regular.

Helpful?
C. Washburn
C. Washburn
1 reviews
8 months ago
4 out of 5 stars

I placed the order on March 14th and…

I placed the order on March 14th and today is March 24th and the order has not shipped yet. But, payment was withdraw from my account when I placed the order. UPDATE: Got in touch with customer Service today and found out that 1 item was out of stock that's why the order hadn't shipped yet. The item came in today and the order was shipped by afternoon.

Helpful?
John Bond
John Bond
1 reviews
8 months ago
2 out of 5 stars

Hard to get the service that I need

I sometimes receive fewer items that I ordered, like this last time receiving 1 instead of 2 Raspberry tea boxes. The new web site makes is very difficult to get an invoice suitable for our accounting system.

Helpful?
John Helbert
John Helbert
1 reviews
8 months ago
5 out of 5 stars

Quick delivery

Quick delivery, good selection and good pricy

Helpful?
8 months ago
5 out of 5 stars

Best way to buy coffee

Best way to buy coffee

Helpful?
8 months ago
2 out of 5 stars

Did not like the flavor

Did not like the flavor

Helpful?
JEFF
JEFF
1 reviews
8 months ago
5 out of 5 stars

I enjoyed the flavors that I ordered

I enjoyed the flavors that I ordered

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Pleased Customer

I am pleased with all the choices available and the pricing is very reasonable. I am also pleased with the quick delivery.

Helpful?
Bernie
Bernie
1 reviews
8 months ago
5 out of 5 stars

Consistency of service

Consistency of service

Helpful?
8 months ago
2 out of 5 stars

Service going downhill

Since moving the payment system to Shopify, delivery has gotten slower and less reliable. Managing subscriptions is more challenging, and there is no communication when part of an order is unavailable.

Helpful?
8 months ago
5 out of 5 stars

Great coffee from a great company!

11th Street Coffee sells great products and delivers them to the buyer safely and quickly! I love buying from them!

Helpful?
8 months ago
5 out of 5 stars

Fast delivery and prices are excellent

Fast delivery and prices are excellent. Customer Service answers my inquiries right away and solves any issues that may occur. I highly recommend 11thStreetcoffee.com!

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

easy to order from

easy to order from, coffee delivered within 5-7 days.

Helpful?

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