PR
Princess Cruises
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Princess Cruises BAD policy changes
Upcoming cruise to Hawaii booked on the Royal Princess. We are already past the final payment date. Princess has arbitrarily decided to remove previously included food and services under the guise of adding to their plus and premium packages. Instead of making this further in the future, they have made these changes leaving their passengers no recourse to decide they dont want this scaled down experience. Simply bad customer service. This will most likely be our last cruise operated by Carnival Corporation and Princess Cruises.