LL
Lloyds Bank Insurance
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Lloyds cannot understand people with a lisp, an accent,
Lloyds automated online system is unable to understand me now I have a lisp. What problems does that cause for others with speech differences like Irish, Scottish, or foreign accents? Does Lloyds failure reveal prejudice? Karen of Lloyds took five times as long to record my complaint as it has taken me to post here and subsequently amend. Clearly Lloyds Bank wants to deter customer complaints.
