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I'm an Imo app user and have been really pleased with the app and the service from the Blyth team. The app is simple to use and there's no hassle at the car wash. The quality of the washes each month are excellent too.
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Two stars is being very, very generous. In the 3,000 miles I have owned this car I have had to raise two charging issues. The first was a faulty connection cable that required a replacement due to me being unable to charge using it. Then it started to fail on Supercharging which was eventually diagnosed to be an issue with the DC connectivity. This meant I had to rearrange weekend plans at my expense (don't even ask about a courtesy car!) and to add insult to injury the "free" Supercharging miles cannot be extended due to the fault with the vehicle. I'm only giving two stars as the team members are polite and obviously embarrassed about the situation. DO NOT buy a Tesla unless you are ready to go all-in, it's a bigger commitment than a dog - trust me!