LL
Lloyds Bank Insurance
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No you may not phone me
Just upgraded from Club Lloyds to Lloyds premier. Got a text tonight saying that a 'financial coach' from Lloyds would call tomorrow between 9 and 10am. No option to refuse the call. No option even to change the appointment. I don't want your dumb coach, I don't want you to call me while I'm working -- you guys have heard of working, right? -- and I don't want you pretending that you're being helpful instead of cross-selling me crap I don't need! I guess I put my phone on silent tomorrow. Or just block that number, but that might be a problem if I ever do want to call my bank about anything. How in the 21st century can anyone not have a basic option to cancel or reschedule the appointment?!