PJ in Hemel Hempstead was very helpful…
PJ in Hemel Hempstead was very helpful…
HS
Himanshu Shah
4Reviews
3.0
Reviews by Himanshu Shah
Disaster post-sales service from HP
HP’s post-sales service is an absolute disaster. I deeply regret purchasing an HP Pavilion laptop, as the battery (model no. PC03XL) completely failed in less than 3 years — shockingly poor for a so-called premium brand. When I reached out to HP World in both Airoli and Vashi, I was met with sheer incompetence. Neither store had a clue about the battery or any replacement parts. It's laughable how a global tech company can be so clueless and unprepared to support its own products. To make matters worse, no third-party or non-branded batteries are compatible either, leaving me stuck with a useless laptop. This entire experience has been beyond frustrating — it's disgraceful and unacceptable. HP has lost a customer for life, and I will actively discourage others from buying anything from this brand. This wasn’t just poor service — it was a complete failure on every front. HP should be ashamed.
✓ Verified
Very poor customer service
Very poor customer service