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I purchased a pair of tracksuit bottoms, within the first wash, the colour had faded and by ten washes at 30 degrees, they have started to shrink alot. I have also noticed that the company website is full of people who do not represent me anymore.
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No Customer Service of any kind that warrants any good review. Purchased from their Store at Bicester Village and they refused a refund on an item and would only provide a Gift Card. When i mentioned my Statutory Rights, the Store Manager marched off like a little child saying she would not speak to me anymore as i was being aggressive. I had not even raised my voice or said anything that would warrant such a response.