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QualityCritic

QualityCritic

Member since Invalid Date
4
Reviews
2.3
2.25 out of 5 stars
Average rating

Reviews by QualityCritic

Halfords Retail logo

Halfords Retail

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1 out of 5 stars
Jun 28, 2025

unreliable home delivery and frustrating support processes

unreliable home delivery and frustrating support processes

Dr. Max logo

Dr. Max

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1 out of 5 stars
Jun 25, 2025

Un errore imperdonabile

B&M Stores logo

B&M Stores

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5 out of 5 stars
Jun 18, 2025

The customer service team are second to…

Lenovo logo

Lenovo

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2 out of 5 stars
May 12, 2025

Good laptop, but hardware failure ruined the experience

I was very happy with my Lenovo laptop—until recently. Without any accident or mishandling, a corner of the screen frame suddenly detached while opening the device, causing damage to the edge of the screen glass. In my opinion, this is a hardware failure, as the laptop was never dropped or misused. Unfortunately, the 2-year warranty expired just six months ago, and Lenovo only offered a paid repair. I expected better durability and post-warranty support from a brand I trusted. It's a disappointing experience—made worse by the fear that, even after leaving feedback, nothing will change.

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