Adrian
Reviews by Adrian
My choice for pet insurance
Satisfaite
TV dead after 83 days 12 hours and 58min.
I bought a Panasonic 65" LED android smart TV (model: TX-65HX712E) I bought the TV summer of 2021 So its roughtly 3 years old in total. The TV has been taken good care of. Its been in our livingroom in our rental appartment first, after a year we moved to our own appartment and have been in our bedroom since then. The TV has never been dropped, nothing has hit the screen as we have no kids og animals. We are none smokers! We had some small issues from the beginning with the TV being very slow at startup. Sometimes I had to do a hard reset (unpluging it from the electricity). And Ive had to completely reset factory settings once as it didnt responde to hard reset. We have never had anything connected to the TV besides the Bluetooth remote that followed along with the TV. Its only been connected to the internet in order to use Apps as Netflix, HBO etc. An evening last week we wanted to continue watching a Netflix series we had started. On startup the screen picture was "smashed"? we had a white bar on the left side from top to bottom about 1/8 of the screen? we had been seeing TV the evening before nothing wrong? So I contacted Panasonic and explained what had happen and that the TV had been running for 83 days 12 hours and 58min ( you can find the info in the settings of the TV). Just got a standart response that they were very sad to hear this... but they couldent help us!? So this is what to expect from a TV in the upper price range (cost more than 1000Eur). Ive previously had a top of the line Panasonic Plasma TV that I couldent kill, I sold the TV for a box of beer to some student that needed a TV for his room. So after this experience the next TV I buy is definitely NOT a Panasonic. And for the future buys I wont consider Panasonic with this very bad experience and poor service.