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Great service (only minor issue the app wouldnt work so I had to call) but once I called the service was amazingly quick and Martin the patrolman was able to sort the issue quickly and efficiently. He was super working in very hot temperatures but was very courteous, friendly and professional.
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I went to Infinity in Gloucester to look at an Arai helmet and Cardo headset. I’d been to Helmet City the previous day and been a bit disappointed with the service. Gloucester isn’t local to me but any excuse for a bike ride! It’s a shame the store is located where it is as it’s not a very nice looking area, and not very nice from the outside, but inside is great. I was greeted by Dionne a lovely friendly enthusiastic lady and a very nice man in the store (sorry didn’t get his name) I mostly dealt with Dionne but both were super. They had the size of helmet I needed in stock throughly checked the fit and ordered me the exact one I wanted from Southampton store. Unfortunately Southampton made a mistake and shipped it back to Gloucester (a bit disappointing) but Dionne apologised profusely for this (which wasn’t her mistake at all) and went above and beyond to sort it and I received the helmet next day. I really was impressed by the super service in Gloucester and won’t hesitate to return and recommend to my biking friends. Thank you