Negocio muy especializado
Negocio muy especializado, encuentras cosas que no puedes encontrar en ningún otro lado, ademas servicio muy profesional Totalmente recomendable, volveré seguro

Yo pongo el hielo is a review platform designed to facilitate transparent feedback and ratings for various businesses and services. The company operates its website at www.yopongoelhielo.com, where users can share their experiences and opinions. This platform aims to help consumers make informed decisions by providing a space for honest reviews, enabling businesses to enhance their service quality based on customer feedback. Targeting both consumers and businesses, Yo pongo el hielo serves as a valuable resource for individuals seeking reliable information before making purchases or engaging with services. By fostering a community of reviews, the company supports businesses in understanding their customer satisfaction levels and areas for improvement. Overall, Yo pongo el hielo contributes to a more informed marketplace through its user-generated content and review aggregation.
Yo pongo el hielo receives a mix of feedback from its customers, with a notable 70% expressing positive experiences. Many reviewers highlight the excellent prices and fast service, noting that the website is intuitive and easy to navigate for placing orders.
Customers appreciate the wide selection of beverages and the friendly staff, often mentioning the pleasant experience when picking up orders. However, there are significant complaints regarding order fulfillment, with some customers reporting incorrect items delivered or delays in receiving their orders. Issues with delivery fees being higher than expected and concerns about product authenticity due to damaged seals also arise. Overall, while many enjoy the service and pricing, the inconsistencies in order accuracy and delivery times leave room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 106 | 100% | -1.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 4 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 3.0 | 4 |
| Dec 24 | 1.7 | 6 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 9 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.5 | 2 |
| Jul 25 | 2.6 | 5 |
| Aug 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
“Great service in general”
“Do not order from here if you live in UK”
106 reviews of Yo pongo el hielo. Filter by what matters to you.
Negocio muy especializado, encuentras cosas que no puedes encontrar en ningún otro lado, ademas servicio muy profesional Totalmente recomendable, volveré seguro
Servicio rápido y eficiente, el producto llegó en perfectas condiciones; el precio muy competitivo.
Ya he hecho varios pedidos. Muy cumplidores en cuanto a plazo de entrega y los productos genial. Este ultimo pedido tuve un problema con la calidad del vino y me enviaron un pedido nuevo gratuitamente sin discusión. Así se ganan clientes. Seguiré comprando.
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Todo perfecto pedido realizado el domingo y recogido el martes, relación calidad precio estupenda, es el único sitio donde he encontrado whisky sin alcohol.
Buenos precios, envío rápido, gran oferta de productos y buena atención al cliente (en un pedido me llegó una lata de cerveza rota y 3 chafadas, les envié una foto y de inmediato me dieron un vale por las 4)
Todo perfecto,tanto el producto, cómo el envío. Lo pedí el día 20 y el 21 estaba en casa, perfecto
Very fast service and amazing prices! Highly recommend
I recently had an excellent experience with Yo Pongo el Hielo. They delivered to my family in France from Spain, and although the first package arrived broken due to what seemed like theft or mishandling in France, the company handled the situation perfectly. As soon as Yo Pongo el Hielo became aware of the incident, they immediately offered to either refund me or resend the package. I chose to have the package resent, and this time everything arrived perfectly and in great condition. Their customer service was outstanding, showing genuine concern for the issue and resolving it swiftly and efficiently. Moreover, their prices are far better than those in France, which adds even more value to their excellent service. Additionally, they offer an excellent selection of products, including the exceptional wine Dusky Sound, which my family and I thoroughly enjoy. I am incredibly satisfied with their service and highly recommend Yo Pongo el Hielo for their professionalism, competitive prices, and commitment to customer satisfaction. Thank you, Yo Pongo el Hielo, for turning a frustrating situation into a positive experience!
El pedido se gestiona muy fácil.Hice mi primer pedido ayer y lo he recibido hoy.Ne llamaron antes de recibir mi botella.El embalaje es de lo mejor,con super protección de la botella.En fin,todo salió perfecto.Gracias a " Yo pongo el hielo".
This is my third order with these guys. Their prices are first class along with their delivery and very comprehensive packaging. I have found that the customer service department responds to any questions very quickly. Nice surprise with my latest order - a small gift, thanks.
Hice un pedido y me llego al día siguiente a la perfección. Tengo que agradecer la atención que recibí ya que llame para consultar sobre el producto que pedí y me trataron de lujo. No puedo finalizar este comentario sin hablar de sus precios... Son increíblemente bajos. Una de las cosas que pedí fue el whisky Baha y es que, donde en otros lados esta a 60-70€, en Yo Pongo El Hielo está a 26 euros. En conclusión, lo recomiendo al 100%, que sigan así
La primera vez que hago pedido con ellos. Rápidos, súper buen servicio y muy amables 👍🏻
Compré un pack de cervezas y dos botellas de ron y la verdad que quedé muy satisfecho. El pedido llegó en menos de 48 horas, todo en perfecto estado y muy bien embalado. Además, el precio era el mejor que encontré en comparación con otras tiendas físicas y online.
Après plusieurs commandes je peux affirmer que cette entreprise est sérieuse Au delà du choix sur le site avec des produits que l’on ne trouve pas en France la prise en compte de la commande et sa livraison est très rapide Mention "Très Bien" pour la protection des produits voyageant en toute sécurité ☆☆☆☆☆
Todo genial, personal amable, buenos precios y calidad
Personal amable y encuentras lo que buscas a muy buen precio
Yo pongo el hielo is a review platform designed to facilitate transparent feedback and ratings for various businesses and services. The company operates its website at www.yopongoelhielo.com, where users can share their experiences and opinions. This platform aims to help consumers make informed decisions by providing a space for honest reviews, enabling businesses to enhance their service quality based on customer feedback. Targeting both consumers and businesses, Yo pongo el hielo serves as a valuable resource for individuals seeking reliable information before making purchases or engaging with services. By fostering a community of reviews, the company supports businesses in understanding their customer satisfaction levels and areas for improvement. Overall, Yo pongo el hielo contributes to a more informed marketplace through its user-generated content and review aggregation.
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