Yo pongo el hielo is a review platform designed to facilitate transparent feedback and ratings for various businesses and services. The company operates its website at www.yopongoelhielo.com, where users can share their experiences and opinions. This platform aims to help consumers make informed decisions by providing a space for honest reviews, enabling businesses to enhance their service quality based on customer feedback.
Targeting both consumers and businesses, Yo pongo el hielo serves as a valuable resource for individuals seeking reliable information before making purchases or engaging with services. By fostering a community of reviews, the company supports businesses in understanding their customer satisfaction levels and areas for improvement. Overall, Yo pongo el hielo contributes to a more informed marketplace through its user-generated content and review aggregation.
Yo pongo el hielo has a positive customer experience.
Yo pongo el hielo receives a mix of feedback from its customers, with a notable 70% expressing positive experiences. Many reviewers highlight the excellent prices and fast service, noting that the website is intuitive and easy to navigate for placing orders.
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Customers appreciate the wide selection of beverages and the friendly staff, often mentioning the pleasant experience when picking up orders. However, there are significant complaints regarding order fulfillment, with some customers reporting incorrect items delivered or delays in receiving their orders. Issues with delivery fees being higher than expected and concerns about product authenticity due to damaged seals also arise. Overall, while many enjoy the service and pricing, the inconsistencies in order accuracy and delivery times leave room for improvement.
El pedido me llegó tarde con dos botellas rotas y una con luz que no funcionaba. He escrito varios e-mail con quejas y en más de un mes no he recibido contestación.
placed order, paid order, since then no contact or replies to 7 emails sent to them, asking where my parcel is, as not been delivered.
no contact at all, taken money and not delivered.
¡¡¡NI SE TE OCURRA COMPRARLES SI TU ENVÍO HA DE PASAR ADUANAS!!!
Hola
Mi nombre es Rubén y he tenido una experiencia lamentable comprando a esta empresa.
Siento mucho no haberme encontrado esta página de opinión antes de hacer mi pedido, porque me hubiera evitado un buen quebradero de cabeza (vistas, sobre todo, las desagradables sorpresas de aquellos que les hicieron un pedido desde Reino Unido) porque a mí me ha pasado, comprando desde Canarias, exactamente lo mismo.
Ellos pueden decir que en su "letra pequeña" figura (mucho ojito con esto) que si el comprador no se hace cargo del pago de las aduanas, se destruirá el envío y perderá todo lo que pagó. Fue por ello, y véase aquí la opacidad en la venta de esta empresa, que justo antes de formalizar el pedido, y precisamente porque algunas cosas no me cuadraban del todo bien (había un cobro de más de 2€, no por pedido, sino por cada botella al elegir pagar con PayPal.. lo siento, pero tengo la extraña sensación de que hacen eso para disuadir del uso de esa plataforma segura de pago) y un envío 14€ más caro que en territorio peninsular. Así que antes de formalizar la compra, les llamé y entre otras cosas, pregunté si ese "extra" en el envío se debía al pago de aduanas, a lo que me respondieron que "sí".. aquí entra la fe de cada uno en creer lo que yo diga o puedan responder ellos. No se lo aconsejo, pero pueden probar a comprarles desde un lugar con una fiscalidad diferente y caer en la misma trampa en que hemos caído todos los que aquí escriben su reseña negativa. Lo cierto es que de un pedido de unos 120€ (sin contar envío y pago por PayPal, que también aboné yo) me encuentro con que en aduanas me han pedido 60€. Yo pongo el hielo, podrá escudarse en que advierten que el envío puede estar sujeto a aduanas (me imagino la cara de alguien que les haya podido hacer un pedido de 1.000€ cuando le digan que tiene que pagar 500€ de aduanas) y la verdad es que si no les hubiera preguntado, lo pagaría, eso sí, con el malestar de quien hubiera preferido saber que iba a pagar un dineral en aduanas, evitando casi seguro esa compra (aunque parece que lo que prima es vender) Pero habiéndolo hecho, no puedo menos que mostrar mi enfado en esta página que me posibilita hacerlo.
Así que mientras continúo bregando con PayPal para que me devuelvan lo pagado, insisto: Alcohol, tabaco y perfumes pagan aduanas en Canarias y Yo pongo el hielo no va a dejar claro que vas a pagar la mitad de lo pagado en la compra, en tasas aduaneras. Y si luego no lo quieres recoger, lo van a destruir, perdiendo todo lo pagado.
Si a alguien le sirve esta advertencia, me daré por satisfecho
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Yo no he dicho que lo manipulasteis vosotros! Ami me llego con el tapon medio abierto, y os mande fotos,al final reclame a pay pal y así recupere mi dinero .
Yopongoelhielo.com!!! me mandan un macallan que se puede ver que esta manipulada y no se hacen cargo ni de la devolucion,es lo mas verguenzoso ,no lo puedo recomendar ni por los productos que venden ni por el trato nefasto.al final recupere mi dinero por pagar con paypal
Do NOT trust this shop please. They deliberately exclude VAT at checkout hiding the whole bill from you so after you receive what you ordered you will get an additional bill from UPS with extra charges and (even better) you can't pay it online so I just spent 2 hours waiting at the UPS call center to pay the VAT that they hide from you. A horrible experience. Don't trust them, what you see at checkout is misleading and it's not the whole bill.
I am echoing the experience of the previous 1 star review. If you buy into the UK you are charged for the product and carriage. However the import charge is not made clear at all. It's hidden away in the "small print", clearly intentionally not transparent. To me the cost is £269 and not known to me till the delivery and the doorstep demand. Had i been aware it would have been "no sale" and i'm sure this company know this. My advice, do not use until you establish the full cost prior to purchase.
Please do not use this company within the United Kingdom. I recently placed an order with them at a cost of approximately €250 and agreed to pay the shipping of €111 on top of this. What wasn’t apparent at the point I made the purchase was that I was also liable for the Tax charge coming into the UK at a cost of £129 and the courier company UPS would not leave my goods unless I paid this fee. On contacting Yo Pongo el Hielo their explanation was that this is mentioned separately under their FAQs. However they did agree to return the costs minus the delivery costs, return courier costs and tax. How helpful ? Please consider this extra charge before purchasing as I would not have made this purchase. This fee should be more transparent when making a purchase on their website. The premise that this company is supplying genuine drinks at cheaper prices is not true in my case.
Yo pongo el hielo is a review platform designed to facilitate transparent feedback and ratings for various businesses and services. The company operates its website at www.yopongoelhielo.com, where users can share their experiences and opinions. This platform aims to help consumers make informed decisions by providing a space for honest reviews, enabling businesses to enhance their service quality based on customer feedback.
Targeting both consumers and businesses, Yo pongo el hielo serves as a valuable resource for individuals seeking reliable information before making purchases or engaging with services. By fostering a community of reviews, the company supports businesses in understanding their customer satisfaction levels and areas for improvement. Overall, Yo pongo el hielo contributes to a more informed marketplace through its user-generated content and review aggregation.
