Avoid, avoid, avoid!
Update 3/1/2019: Apparently IDEA Health & Fitness and Lockton Affinity are one and the same, but none of that is clearly spelled out on the Teachers Plus website. A voicemail I left at 800-646-1139 was returned by an IDEA Health & Fitness employee. He was not aware the teachersplus[@]yogajournal.com email was not functioning. He was supposed to send me an email three days ago to confirm my cancellation and never has, but I got contact information for another IDEA Health & Fitness employee from a fellow yoga teacher and will be trying again today to get this cancelled. I stand by my 1 star review, this has all been an annoying mess that has been hard to resolve. In the meantime, I went with another insurance provider this year that clearly stated all included costs and promptly handled my requests. That is how business should go. This Teachers Plus stuff is utter crap.
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Last year I bought a Teachers Plus membership with part-time insurance and the whole process went just fine. This year I went in to try to renew and once you pay what appears to be the cost for the combo of the Teachers Plus membership and insurance ($54.99), the confirmation website gives you a button to click that takes you to a website that has no clear association with Yoga Journal or Teachers Plus. Yes this is a site that sells insurance, but it doesn't even take you to an insurance application. This may be the new Teachers Plus insurance provider, I can't say for certain, but another part of the Teachers Plus site that says renew your insurance and Teachers Plus policy takes you to a different website altogether, including an insurance application page with the Lockton Affinity logo at the bottom. I tried to get ahold of Teachers Plus for help and nobody is answering their phone number (800-646-1139) - okay fine, maybe they aren't open on the weekends... But the fact that then I tried to email them at teachersplus[@]yogajournal.com and got an email back that my message was undeliverable makes me wonder what is really going on here. I called customer support at Yoga Journal (800-600-9642) and was told that number was just for the magazine, and the only contact info they had for Teachers Plus was the phone number that nobody is answering and the email that is not valid... So you can judge what's up with that. AVOID THIS COMPANY!!! I'm going to dispute the charge with my credit card company once it is no longer pending, until then my credit card is frozen and I went somewhere else for my 2019 insurance.
