Review summary

Vivid Telecom Limited is exceptionally well-rated by customers. Customers particularly appreciate service.

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Based on reviews, created with AI

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TB

Tyson Bedwell

5 out of 5 stars
Simply outstanding service and support

Rob and his team have been absolutely fantastic and I can wholeheartedly recommend them. We placed an order with them for a large number of Paxton Net2 installations at quite short notice for a school during the school summer holidays which Vivid not only accommodated, but also went above and beyond when the job turned out to be far more substantial than originally thought, even working over a bank holiday to get the job completed in time for us. Rob also provided a lot of invaluable guidance and advice throughout and after the install. Very happy and grateful customer!

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jt

joanna thatcher

5 out of 5 stars
Rob was informative and helpful

Rob was informative and helpful when he supplied and installed cameras and broadband in my mum’s property

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SW

Steve Warren

5 out of 5 stars
Outstanding service

The service from Vivid and Rob in particular is second to none. He supports our back up broadband, Paxton door control, intruder alarm and annual PAT. Phones and VOIP will in all likelihood move to Vivid as well when the contracts are due for renewal. Outstanding service, always available on the end of the phone, any urgent site visits are attended to same day/next day depending on the time of the call. Very highly recommended

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SW

Sarah Watts

5 out of 5 stars
Excellent Customer Service

I cannot recommend Vivid Telecom enough, very friendly and no job is too small. Rob is very knowledgeable and offers excellent customer service.

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11 total • Write a review

Showing 1 - 7 of 7 reviews
T

Been with Vivid Telecom since day one!

Been with Vivid Telecom since day one! Got Fibre broadband and multiple VPS Servers and haven’t been disappointed. Servers up and running 24/7 and I don’t remember having any downtime. If I have any issues, Rob has always sorted them out fast. Overall brilliant service and company. What more can I say. A+ services highly recommended.

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CA

Exceptional Service!!

Vivid have been exceptional. And offer such great customer service. I would highly recommend.

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PC

Always receive exceptional service from…

Always receive exceptional service from Rob at Vivid Telecom. Any issues which are rare Rob is always at the end of the phone ready to help, I have broadband, sims, cctv and an alarm system, I cannot recommend this company enough 👍🏻

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FK

Great service - Vivid Telecom Limited - recommend.

Changed to Vivid Telecom over a month now and the service has been amazing, fast and speedy, no drop-outs or glitches. The change-over from BT seamless, communication smoothly, direct and immediate contact straight away rather than having to go through numerous departments/people to get it resolved. Trish and Rob have been awesome - definitely recommend!

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AF

Trish is fantastic at vivid telecom

Trish is fantastic at vivid telecom, very knowledgeable, friendly with outstanding customer service. A credit to the company

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CM

C M K TRANSMISSIONS

HI I'VE BEEN WITH VIVID TELECOM FOR 3 YEARS NOW SUPPLYING US WITH PHONE LINES, PHONE SYSTEMS, INTERNET, I.T SUPPORT ETC. ALTHOUGH WE HAVE HAD SOME LITTLE TECHNICAL ISSUES ALONG THE WAY AS YOU DO WITH ALL TELECOM PROVIDERS THE SERVICE VIVID TELECOM GIVE IS OUTSTANDING I WOULD LIKE TO SAY THANKS TO VIVID TELECOM FOR ALL THERE SUPPORT AND FOR MAKING OUR SERVICES RUN SMOOTH

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