Review summary

Uk Mobile Store has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

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Based on reviews, created with AI

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CW

Cameron Woodward

5 out of 5 stars
Excellent service

Excellent service. Good value for money. I was kept well informed of the delivery and it arrived promptly and well packaged.

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RP

Rumana Parveen

1 out of 5 stars
Purchased an item for my mobile phone…

Purchased an item for my mobile phone but never received. Contacted the company more than once about the item not being delivered and being told by the seller that the item had been shipped. Requested a copy of the Certificate of Posting but being told by the seller that was not available because the item was sent out via standard mail.

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FB

Frances Bailey

1 out of 5 stars
Wouldn't recommend this company at all

Wouldn't recommend this company at all. Ordered a phone battery. Arrived damaged. Sent back at my expense tracked via the post office. Six weeks later I still don't have a replacement and I am out of pocket. Emails simply go unanswered. I wouldn't order anything from them...

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G

Gis

1 out of 5 stars
Would not trust products are broken

Would not trust, received broken products

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Company details

Electronics & Technology

Information provided by various external sources

No description available yet.

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
B

Needed a new charging lead for my One…

Needed a new charging lead for my One Plus phone and it was exactly what I needed. The price was outstanding. Got what wanted the next day. 🧡🧡

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M

Fast and efficient service and a good…

Fast and efficient service and a good selection of products. I am happy I bought my item from them!

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MW

I am happy I bought my item from them

I am happy I bought my item from them , best and reliable service ,customer and sales service is very good, the delivery is quick and secure too my opinion you won't regret buying from them.

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EW

Recommending you to all

Recommending you to all, The rapid charger kit for phones is efficient and a must-have for quick charging on the go.

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JP

Ordered a Astro gaming chair for…

Ordered a Astro gaming chair for Christmas, wasn’t packaged very well inside the box, so had one of the plastic covers broken, and a arm rest button not missing and not even in the box. Have emailed them numerous times, not even a response back, I only want to know where I can get the spares from. I would avoid in the future, due to no existing customer service.

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C

Abysmal customer service

Back in 2019 this company left me no choice but to leave a negative review. They sent the wrong cable for my phone because, unbeknown to me, there are actually 2 types of Nokia 6 using 2 different sizes of micro USB, but the listing did not make this clear. The person I emailed with to try to get this sorted, refused to do what any normal company with good customer service would have done ie: send me the correct cable and refund my return postage for the incorrect one. Instead he threatened to take me to court if I left negative feedback! There was no way he could do that of course, but I'm frankly astounded that he even suggested it. Three years later I still feel deeply offended and angry. I have not, and will not, ever use this company again.

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K

Having purchased from them before I had…

Having purchased from them before I had no reservations about buying again Purchased a wireless charger and a good price compared to other sellers. Well packed and prompt delivery.

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HC

Phone cables did not fit my phone stop…

Phone cables did not fit my phone stop it is very difficult to contact UK mobile store

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CL

Missing parts to gaming chair

Missing parts to gaming chair. Unresponsive to emails and messages. Wheels and screws are missing.

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KM

Good

Good. Item. Fast and free delivery. Highly recommended. Thank you.

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M

TRUFFA

Ordinato un paio di alexander mcqueen appena arrivato il pacco l ho aperto e dentro ho trovato un paio di ciabatte vecchie rotte e usate... ho provato a contattarli e mi hanno bloccato e via email non ti rispondono mai.. TRUFFATORI E LADRI.. PROVVEDERÒ AD ESPORRE REGOKARE DENUNCIA... NON COMPRATE NULLA DA QUESTI LADRI

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AF

Product never delivered

They never sent me the product that I paid for. Just sent me 2 emails, and than they stopped to answer back to any emails.

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RJ

Company did its utmost to NOT resolve…

Company did its utmost to NOT resolve my issue with a faulty item. Needed to use the paypal resolution centre, and they still delayed with tactics. I was told this company has had a number of disputes with paypal.

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M

Use a different company

Wouldn’t use. Sent me the wrong item.. I asked for a prepaid envelope to send back and now I’m being ignored by them. Very poor customer service. Don’t waste your time!!

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JL

Bought a charger

Bought a charger, it broke contacted them they answered a few times but they stopped replying and now the website seems to be down. Luckily I only spent 10 pounds. Very Annoying though. Keep away

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c

Absolutely disgusting service!!

Absolutely disgusting service. Ordered a phone case for £25 and received the wrong one. Sent it back at my own expense of £7.50 and after numerous emails not even one staff member will reply. We've now been left with nothing. Look elsewhere people, far better companies out there.

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KK

DO NOT BUY FROM THIS COMPANY!!!

DO NOT BUY FROM THIS COMPANY!!!! They are a scam company. I am in the process of legal action as no response but just a word of warning pay that little bit extra for a more trustworthy company, this company are fraudsters.

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KS

The charger came in good time

The charger came in good time, well packaged. Unfortunately I ordered the wrong one.

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SG

No customer service

Ordered a phone charger and it was delivered quickly, but its not working correctly so I have emailed them several times and used the online "contact us" form explaining this, but to date I am yet to receive any reply. There seems to be no customer service and I now have a faulty product which I can't replace.

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JB

Terrible after sales service

Terrible after sales service Sent numerous emails (as there are no phone details anywhere for this company) with no reply - all I want to do is return a product - still waiting for a reply - If I don't get one will just open a dispute with Paypal. TERRIBLE Customer Service

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