Good service overall
They notified me on receipt of my product and also what was required to fix it. Once the problem was resolved, I received my device very quickly
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TMT First
Reviews 60•
4.5
Electronics & Technology4.5
Great
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.5
Great
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
TMT First receives consistently positive reviews. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service. My phone was picked up a and then delivered after the repair. Quickly done and phone working in just a week.
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Quality repair
Quality repair, speedy and kept informed throughout
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Samsung Ring Repair
Sent my Samsung ring in for a repair, the turn around time was like 3 days. I was told when it would be collected and when it would be delivered and both happened within the hour time frame I was given. I can't really say much more, it was a pleasant experience and I can recommend using them.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.tmtfirst.co.ukAll reviews
60 total • Write a review
Showing 1 - 20 of 56 reviews
JH
Brilliant and fast service
Brilliant and fast service. Excellent communication and customer service.
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RS
Requested change of delivery address …
Requested change of delivery address and the repair was sent to my old address.
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GB
Excellent repair
Went in for a new screen and came back with screen, back glass and rim all renewed so like a new phone, but it was away for a week which is too long, maybe should send a loan phone like Apple do now, I was lucky I had an old phone to use, others might not
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LL
A fix and a bonus
My Samsung galaxy ring was having an issue where every 7 or so days it would not tell me it needed charging and so ran out of charge, causing me to lose a day's worth of data. It also would no longer charge wirelessly but Samsung told me that was a case issue and not something they could fix. My ring was sent off for repairs, and has come back fixed and as a bonus also charges wirelessly again!
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MR
Re-commerce
Re-commerce! UK Affiliate/Partner The business unit of this company appears to have an asset-assessment partnership with European company Re-commerce! who appear to be fraudulent. Sent a laptop to UK TMT First address for trade-in, was successfully assessed, recieved a revised offer from Re-commerce! and then never received any payment. Looks like a SCAM / FRAUD company to me - beware. Mr R Myers
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MJ
Super fast repair
Super fast repair. I was kept up to date with the progress. I dont know what they did but my earbuds sounded so much better when I got them back. Very happy with the service.
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NA
A quick and efficient service
A quick and efficient service. My tablet was collected on a Friday and delivered ba k to me repaired and working perfectly the following Friday.
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SC
Very fast repair and delivery turn…
Very fast repair and delivery turn around in less than a week thank you so much!
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CA
The earbuds were sent to be looked at…
The earbuds were sent to be looked at regarding the fitment they are brand new bids3 i had included in a bundle with a fold7 phone they still dont fit my ears
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V
Samsung Z Fold repair
I sent my phone away for repair through Samsung (TMT), as the inner screen had split. I received my phone back within 5 days or so and not only did they repair the damage but they also replaced the scratched front screen protector, thank you ! My phone looks a million dollars now .... any buyers ?!!! 😁
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SB
Poor booking but great once they have it
After getting over the hurdle of the website then a call centre and then back to the website things went smoothly and swiftly. The website is temperamental and the 2 attempts of using it took over 2 hours to complete. The call centre was worse. My neatest repair centre is Stoke, many miles away. I told the call handler that but she just kept saying the Stoke was my nearest centre and if they had the parts they may be able to fix the same day. No good if I cannot get there.
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