Worthless stove. Bad sale. Extremely bad Customer service
Meg, Responding to your August, 2024 post. All I have to say is if there was an option for 0 stars, that's what I would rate ALL of you. All of you that work there will team and stick with your so called "PROFFESSIONAL REPLY"! Stop fabricating your story. After speaking with several of you, none of your stories match. Especially where you say we were told locally that we shouldn't buy the stove due to NM codes. We didn't find about the codes until Abe reached out to another out of state retailer to ask if there was anything we could do to make this stove that we had bought from you work, since none of your team would help us. Upon speaking with the individual from another state who told us there was nothing that would make this stove work because of NM codes. He continued to say that they were prohibited from selling their stoves to customers in NM due to codes. He also stated that your company should have never sold us the stove. He said "Negligence in their part"and they should have known that." I then passed that information to your team! I can go on to reply on all your unprofessionalism and fabricated stories and how you all stick together but I've made my point and its a waste of time. I just hope that people see what you all are made of and shop elsewhere. As long as the products you sell don't require customer service you'll get 5 stars. Your sales team can "sell ice cream to an eskimo" as they say. Sales people will say what it takes to make their sale. Shame on you!! Debi
