Review summary

Safe Hands Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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Great alarm system

Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at £595 your self for around £450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them

Absolutely 1st class job

Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏

A big thanks to the SafeHands team🙌

A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completed👍 I will defo recommend you guys to other people needing work done.

So so easy

So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend

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All reviews

194 total • Write a review

Showing 1 - 10 of 190 reviews
A
5 out of 5 stars

Excellent customer service

A fantastic service from Safe Hands. Their customer service is fantastic and it felt like great value for money compared to other security alarm fitters. Would recommend!

Date of experience: April 27, 2025

GM
5 out of 5 stars

Fast, polite and fair price.

An advert popped up on my social media for Safe Hands Home Improvements regarding the interlinked smoke alarms. As I still needed to get mine done, I thought i'd reach out to them. Shortly after sending a message, Laura called me back and was so friendly on the phone we chatted for ages! She booked me an appointment for the next morning and Nikolas fitted 2 smoke alarms and 1 heat alarm which are all interlinked. He walked me through the features and how to test them etc. Very professional and polite. The whole installation took only 30 mins (probably quicker if I hadn't been chatting so much) and was very reasonably priced at £140 for the three units as well as a 5 year coverage certificate. They have a 10 year lithium battery in each unit so will need replaced then but thankfully no more changing batteries and worrying about hard wired alarms! I'd highly recommend this company. They do burgler alarms as well as smoke alarms etc.

Date of experience: April 14, 2025

E
5 out of 5 stars

Quality system and great team

Had a knock at the door to offer a free quote for a security alarm system, they were so polite and friendly. We were hesitant as we’ve been quoted ridiculous money before for an alarm but being a small business Conar was honest about what we did and didn’t need as well as showing us his customer reviews. I’ve never met someone so passionate about their job and it really reassured us. The system was fitted next day by Declan who was friendly, kind and explained everything checking we were happy where sensors etc where being placed. A great price with no monthly fees and fitted by fantastic team, I wouldn’t hesitate to recommend 🙂

Date of experience: March 29, 2025

AM
5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Informative, reasonable, punctual and efficient. All extremely harmless, 20 minutes to sort smoke and heat alarms for us!! Highly recommend.

Date of experience: March 25, 2025

GG
5 out of 5 stars

I don’t really know where to start I…

I don’t really know where to start I called regarding smoke alarms for my 84 year old dad who we all worry about however from the very beginning this company had my back they knew and understood the importance to me. They made it so easy and I can not thank them enough for everything. Well done everyone you have made our worries a little less and I hope you company goes from strength to strength. THANK YOU

Date of experience: March 25, 2025

ND
5 out of 5 stars

You are breaking the law

Got alarms fitted at my mums house the guy turned up early brought his own ladders and alarms . They were up and running in no time . Brilliant service and price and you can't sell your house without them. I see safe hands are now doing home security.

Date of experience: March 2, 2025

MJ
5 out of 5 stars

We had a smoke alarm system fitted by…

We had a smoke alarm system fitted by these guys a while back. One of them became faulty so i called them yesterday and by 1.00pm today they had came back and fixed the issue. Now, that's what i call service. 10/10

Date of experience: February 21, 2025

MR
5 out of 5 stars

Would highly recommend getting these…

Would highly recommend getting these heat and smoke alarms installed. Excellent service from start to finish. Conner was very pleasant and after installation which was about 25 minutes, Conner explained about the units and the warranty . Excellent service from phone call to fitting approx 48hrs

Date of experience: January 22, 2025

S
5 out of 5 stars

Best price & Best service for smoke alarms in Glasgow!

I contacted a few companies for quotes for my smoke alarm installations and Safe Hands gave me the lowest price. Yet the quality was 10/10. Fast, excellent service. Quick install & answered all my questions. Best price & best service. Highly recommended!

Date of experience: January 18, 2025

DB
5 out of 5 stars

Fantastic service

Fantastic service. Smoke and heat alarms fitted in both my own and sons flat on same day and within 24 hours of enquiring. Excellent customer service ⭐️⭐️⭐️⭐️⭐️ from beginning to end.

Date of experience: November 30, 2024

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