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Professional Collection Services Reviews

1 out of 5 stars
1 out of 5 stars
1.0
|Bad|4 reviews

TrustScore

1.0
1 out of 5 stars
Bad
5 out of 5 stars
0
4 out of 5 stars
0
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
4
4 reviews in total

Review summary

Reviewers express significant dissatisfaction with Professional Collection Services, labeling it as a potential scam and a rip-off. Many customers report feeling harassed, particularly those on fixed incomes, who describe the company's practices as unprofessional and aggressive. One reviewer mentions being overcharged during an installment plan, highlighting issues with transparency and customer service. The lack of positive feedback is notable, as no reviewers cite any redeeming qualities or effective resolutions. Overall, the sentiment surrounding this company is overwhelmingly negative, with consumers warning others to be cautious.

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Based on reviews, created with AI

See what reviewers are saying

Darren Heywood
Darren HeywoodFeatured

10 months ago

1 out of 5 stars

This company is a rip off

This company is a rip off . Had a company debt when 19 yrs ago . On a pension now these thieves dobt give a toss . Opting for ombudsman intervention in the next few weeks these a holes never answer a... See more

Tony Sarros
Tony SarrosFeatured

Over a year ago

1 out of 5 stars

Thieves

Had a debt and was harassed by this company went into an instalment plan for a certain amount on two occasions they over charged me the last one on my last payment when I asked for a reimbursement th... See more

Gayle Wacky
Gayle WackyFeatured

Over a year ago

1 out of 5 stars

Potential Scam / Extremely Unprofessional

One of our disability clients came to us for assistance regarding a rather unprofessional sms message they received from Casey Fletcher Professional Collection Services 07 3831 5222. Given the messa... See more

Rachan
RachanFeatured

Over a year ago

1 out of 5 stars

Warning this is a scam site!!!

Warning this is a scam site!!! Got scam 8 years ago.

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Darren Heywood
Darren Heywood
1 reviews
Featured
10 months ago
1 out of 5 stars

This company is a rip off

This company is a rip off . Had a company debt when 19 yrs ago . On a pension now these thieves dobt give a toss . Opting for ombudsman intervention in the next few weeks these a holes never answer a call

Helpful?
Tony Sarros
Tony Sarros
1 reviews
Featured
over 1 year ago
1 out of 5 stars

Thieves

Had a debt and was harassed by this company went into an instalment plan for a certain amount on two occasions they over charged me the last one on my last payment when I asked for a reimbursement they person totally ghosted me no reply to emails or phone calls and no reimbursement a shonky company and a bunch of thieves threatened with court to pay should have opted for court if you have to deal with them seek legal counsel

Helpful?
Gayle Wacky
Gayle Wacky
1 reviews
Featured
over 1 year ago
1 out of 5 stars

Potential Scam / Extremely Unprofessional

One of our disability clients came to us for assistance regarding a rather unprofessional sms message they received from Casey Fletcher Professional Collection Services 07 3831 5222. Given the message content reeked of scam, we hunted online to determine if it was genuine before any payment was made. The only search result for the individual was a LinkedIn Profile - Casey Fletcher, Accounts Receivable Assistant at Professional Collection Services, created in March 2023, updated over a year ago, no photo, no connections, and no activity whatsoever. Not much came up for the company either other than some older 1/5 star reviews, and their own website which is actually rather poor with many broken links and a distinct lack of information. Five different options are offered to make a payment, however three of the links only take you back to the page you came from, and the other two take you to the same form being a Direct Debit form where you have to provide far more personal information than necessary, and the only option being for them to pull the funds from your bank account. So we advised our client to phone the number on the website 1300 799 067, not the mobile number 0427741865 or the landline 07 3831 5222 listed in the message 07 3831 5222, neither of which are listed anywhere on the website. They were greeted by comments like 'why would you think it's a scam', 'what's your problem', and 'he is on the website'. LinkedIn states the company has 11-50 employees and 26 associated members, yet the website's Meet the Team page only has three people, none of whom are Casey Fletcher. So as much as we determined it may not actually be a scam, and would therefore by default be a genuine debt collection service, their professionalism is seriously lacking and we would not recommend them to anyone for anything

Helpful?
Rachan
Rachan
1 reviews
Featured
about 4 years ago
1 out of 5 stars

Warning this is a scam site!!!

Warning this is a scam site!!! Got scam 8 years ago.

Helpful?

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About Professional Collection Services

Professional Collection Services (PCS) is an Australian debt collection agency that provides tailored debt recovery solutions for businesses of all sizes across various industries. With over 25 years of experience in the financial sector, PCS specializes in recovering bad debts without imposing joining or letter fees, charging only a commission upon successful recovery. The company operates from multiple locations including Brisbane, Sydney, Melbourne, and Perth, allowing them to effectively serve clients nationwide. PCS employs a team with a cumulative industry experience of over 140 years, ensuring personalized and affordable services through dedicated account managers. Their offerings include debt collection, legal action, repossessions, and investigations, making them a comprehensive choice for businesses seeking reliable debt recovery support.

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Category

Business Services