Review summary

One Education receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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JS

J Stuart

5 out of 5 stars
Happy studies

From the beginning it has been very easy straight forward learning,

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mw

martin wright

5 out of 5 stars
Great course and learned everything i…

Great course and learned everything i need to become a computer technician

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AA

Amissetu Aguda

5 out of 5 stars
This experience was great because I got…

This experience was great because I got to explore my knowledge in English grammar. I would recommend this course to who is willing to learn more about English.

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Education & Training

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
J

Overall a good course!

Overall a good course! Was easy to complete. I did have a few moments where I couldn't understand things as they weren't explained as well as they could've been. I do feel if it had been explained better, I would have benefited more from this course. Thank you for the guidance!

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ss

EYFS – Early Years Foundation Stage Teaching Assistant Diploma

I liked the course. It was useful

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MA

Platform is good and understanding just…

Platform is good and understanding just sometimes difficult to get on

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CW

Good customer service so far!

I've completed a couple of awards now and am really pleased with how easy the platform is to use. The range of course options is great and certainly helping expand my CPD Had a slight issue with obtaining a certificate and it was resolved quickly and easily

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WT

Completion of 120 Hours TEFL/TESOL Advanced Diploma

I'm so glad that I could pass the exam and receive both the Quality Licence Scheme and CPD certificates and the relevant transcripts. After the course, I learn that teaching people English is not an easy job no matter what qualifications I have gained. The most important thing is that I should realize each student's background and have patience with them. By the way, I would like to thank your college staff, Ryan, Ashton and Mark, who provide assistance before and after the course. Certainly, the course is worth being taken by everyone who wants to teach people English in an effective way.

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AW

Trainers - avoid this platform

Having signed up as a course provider in 2020, we were excited. The same course was doing exceptionally well on our other 2 platforms, and continues to do so. 5 years later and £3.75 richer in the royalties from OneEducation, we have been met with ignored emails on too many occasions to count including the one asking them to remove the course. In addition, we have had emails from them asking us to collaborate with them, despite us already having a contract with them, so communication is obviously appalling within the company as well as with clients. I should have realised and got suspicious when I had to point out multiple typos and errors in the contract. Not only all of this, but we found they had illegally sub-letted it to another company without our permission! On the final email, when it took a demand of a monthly fee for them to remove our course, in one paragraph they said they'd made it private so there had been no sales and in another paragraph they said "We truly did our best to promote and support the course, but unfortunately, the outcomes did not align with expectations." For a course that has done so well on other platforms, forgive me for not believing any of that.

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RR

Because I got my issue resolved at a…

Because I got my issue resolved at a one time go ahead.

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MS

Be careful of unclear subscription charges

Course content didn’t feel credible and after reviewing a number of courses I gave up. It was unclear that I had signed up to an annual subscription and despite not using the platform for over a year I have been charged for a further year. When contacting customer service they have refused to refund me, despite me not having used the platform.

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LP

Great customer service

Mark dealt with my query. He was polite and very professional. Thank you for your patience seeing as I had lots of questionx

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J

The course was not well delivered

The course was not well delivered, explained or well paced. The presenter may have had good knowledge on the topic, but he was not a good teacher. I had to google much of the information or techniques he talked about, because they were not that well explained. Poor course, each video was a minute or two long, and each time he would say the same thing, "thanks guys, see you next time." which is ridiculous when you are going to do a short course like this in one go.

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BM

Struggling to move forward with course selection

I paid for the course but on selecting the course always comes with price to pay. Today the customer advisor who returned my call was patient and help me to complete course selection.

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RL

Outstanding Support from Mark White

I had a great experience with One Education thanks to their responsive and supportive help desk. Mark White handled my issue with professionalism and genuine care, which made a big difference. It’s clear the company values its learners and provides reliable support when needed. The platform is accessible, and the range of courses makes it easy to keep learning independently.

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JW

Review of functional skills English, Maths and IT

I have recently completed the Post Graduate certificate of Education, and I purchased this course as a refresher,, for subject enhancement The quality of teaching of the maths course is poor. I didn't understand the foreign accent of the maths tutor. She talked too quickly, and didn't face the camera, so I could clearly hear what she was saying. I gave up trying to follow the course content. However functional skills English and IT were brilliant courses. The tutors spoke slowly and clearly.I have edited my previous review because I think it's a bit harsh to rate it as a 2 for all three courses. My final score for all three countries in the bundle is 2 out of 3.

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sf

I gave this company ago in 2023

I gave this company ago in 2023, to see if the course where any good. I took out the 1yrs subscription. The courses are not great so when I was charged again in 2024, I cancelled the same day june 4th 2024 and let that payment slide as it was my fault. But fastfowrd to June 4th 2025 and they have taken the subscription again! I cannot reach anyone one via the phone number and as yet no reply to my initial message I sent in the 4th asking for a refund. Think twice before taking a subscription out. Reply, thank you for replying and no I have not had any response to my emails. I am aware that the subscription renews annually, I double checked and the subscription for 2024 is showing as cancellation pending from June 4th last year.

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MA

I can't access my courses they asked me…

I can't access my courses they asked me to renew subscription and also i didn't submit my exam was only starting and I got marked later asked me to pay to get it done again paid but got nothing.

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DM

It was so good experience to have one…

It was so good experience to have one educational platform

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N

Very good customer support

The support assistant Mark who I dealt with was very efficient and solved my queries and issues very quickly. Thank you.

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AB

Absolutely rubbish.

Absolutely rubbish. The courses are useless. Not really informative and difficult to read as they seem to be either written by non-English or dyslexic people. I cancelled this in 2023, got charged another full year subscription in 2024 which upon my enquiry they said they can't do anything as I agreed to the T&Cs and they don't have any record of me cancelling and now the exact same situation. Got charged another £105.60 for another year. If you are thinking of subscribing DO NOT do that unless you want to be paying yearly subscriptions for nothing. The courses are rubbish and they never seem to be receiving the cancellation requests charging you every single year for yet another subsription.

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mc

Responsive and helpful

Responsive and helpful

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E

I asked not to automatically subscribe…

I asked not to automatically subscribe but this has been done anyway and told I can't have my money back. I was told the courses were recognised qualifications but they're not. Certificates got complete messed up took ages to sort.

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