OakNorth Bank

Dealing with your cu stomer care people is a complete joke.

Transactions executed with precision

Easy to use , no complex, wording does what it says on the tin , better interest rates than hight st banks and government protection under UK law .

not battling to understand, website easy to navigate

Don't normally have to contact them, but a recent question by phone was quickly answered and solved.

A seamless, easy reinvestment experience with the addition of a 'loyalty' interest rate.

Good communication and easy to arrange

Ease of renewal and good rates

I have been with them for years now and happy with the service.

l find the whole process with easy log in, providing good range of packages. The staff are very polite, helpful and professional, also giving opportunities and incentives to help my investment

Good choice of savings products and interest rates. Really helpful telephone service and I have had no communication issues on either side. Great bank.

So easy to invest with great interest rates

Happy with the service. Good rate of interests

Easy to read and find what you need to do.

Straight forward and very easy to deal with as well as decent interest rates

It's easy to contact customer service by phone and they are very helpful. Regular updates are very helpful too.

Informative and helpful. Advance notice of accounts maturing and possible options to consider on maturity

Always good to deal with and answers any queries quickly

An excellent service as always.

Always a good deal by interest rates no longer on the best of lists so more work needed on improving this aspect