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The Neat Company is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
worst experience ever. i bought their software, entered my data, and then they locked me out of my data for a ransom! stay away!!!!!!!!!!!!! 4/4/25 update: after contacting support as they requested...no response!!! stay away!!!!
How much does this company charge?
better than i thought it'd be. pleasant surprise all around. nice one.
Gets the job doneSimple and effective
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www.neat.com60 total • Write a review
Lisa was absolutely great in transferring my old files to the neat cloud and was very patient when I did not understand some items...Also I have listened to some zoom chats and are very helpful......I have actually used Neat for over 20years and am now transitioning to their new software.
Steven quickly noticed that I was struggling, and he suggested that he have access to my computer to help navigate in the program. He was most helpful by understanding my visual approach to learning. He mentored me by accessing my computer to make it so easy to follow him as he gave me a wonderful tour of the program. Great work, Steven! A pleasure to work with you!
Liza on the CHAT line I connected with twice for getting my program and scanner updated. Both visits she was very helpful. She accessed my computer remotely and was able to delete and install programs needed. I have been a NEAT user since 2008 and started with the hand held scanner prior getting DESK TOP scanner. I do several expense reports and invoicing a year in my accounting/event services businesses. Average scanning 25-50 receipts per report. So glad my issue was resolved quickly and minimum down time. Thank you Liza!
Liz was very knowledgeable in the Neat application and very pleasant to interact with during the call. I was very pleased with her assistance. Brian Currie
The technical aid was helpful and understanding, offering suggestions on how to efficiently perform my task for which I was seeking assistance.
Liza has worked tirelessly to mitigate files from my old NEAT into the CLOUD. Was always there to help when I needed her. Taught me how to move files from my computer into the cloud. Very satisfied with her for everything she did for me.
Liza C. was extremely helpful, knowledgeable, and professional with her assistance. Very amicable,
Liza said a great job. And figured out my issue then resolved it
