Philip has helped me with my computer for several years . As a psychotherapist issues of privacy and data protection are of importance to me and he has given sound advice on that. He has set up new laptops for me and responded quickly and efficiently in any technical crisis. He has always been friendly and courteous
I have been a private client of Kingstar for some years now, and always found them helpful, prompt and courteous. Last month I needed to replace my ageing laptop and gave it to Kingstar with the brief to replicate it in all respects on a new one, which they did to the letter. very pleased ! I would certainly recommend them.
I have known Philip for quite some years now - originally just over computers but he now deals with telephones also - I have no experience with him about these.
Philip has always been very patient with me - he knows that I am totally computer illiterate! As far as possible he keeps to appointed times - is always polite and respectful. He tries very hard to resolve problems and has more than once spoken on my behalf with HP - he understood their engineer - this resulted in my having a new printer - left to myself this is not likely to have been the outcome!
He always responds speedily when I ring him with a problem - which he is usually more than able to sort out.
We have used Kingstar for our networking and telecoms for several years and have found them to be very reliable and responsive. Philip is knows his stuff and has saved us a lot of money by negotiating a better deal with BT for us.
Philip Gilkes of Kingstar has been looking after my domestic and business phones and devices for years. Philip fixes problems, suggests the best options, and sources and installs replacement equipment as needed. In return for an affordable monthly payment, I have the peace of mind of knowing that he's there to keep things running smoothly.
Our company began using Kingstar services about a year ago. It was the best IT decision we have ever made. We have received outstanding customer service, an excellent level of technical support and at a really great price.
Philip was very helpful when I needed a new laptop. And when there was a 'glitch' with the new machine, he very promptly contacted the supplier and within days I had a new machine which he, again, set up for me and explained about patiently. I would heartily recommend him!
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.