ICC Property Management

I am a resident of 2450 Old Bronte Road, Oakville, It’s important for everyone to recognize hard work, dedication and sincerity of the individual who take their work very seriously and constantly working towards maintaining the standards that they have created for themselves. Your employees, Himi and Lizzi has stood out of the crowd for me in past sometime being in the building. Their attitude and willingness to cater the needs of the residents is unparalleled. My opinion is based on multiple interactions with the above individuals who always responded to my requests with great professionalism and amazing attitude. By bringing the above employees name to your attention, I have done my part as an individual to recognize their hard work and I hope you do your part as employers to appreciate or at least recognize the above individuals. Thanks

As a recent owner at 24 Hanover Rd it became necessary for me to orientate myself to the new environment. Needless to say I had many questions whick necessitated the help of management personnel. My interaction with Himanshu has been nothing but positive His calm and pleasant personality made me comfortable and not reluctant to voive my questions. He seem very knowledgable in that he was able to answer my questions. Responses were made in a very timely fashion. Thank you for your service Himanshu !!!

Worst company ever! Very rude and not capable managers! They have no clue how to run property management company, and serve the purpose! Why they are hiring show removal company who doesn’t remove snow when the snowstorm is over?Our 3 cars are stuck in our back alley for 16 hours and we are not able to go anywhere!

I recently had a flood in my unit caused by the unit above. I contacted ICC management who responded to my email quickly. I was notified in advance when the contractors came in to review the damage. My follow up with management was dealt with quickly and the contractors they selected to repair my damage were courteous, respected that it was my home and took care of my possessions and did a great job. I was impressed that ICC followed up with me to confirm the job was completed and if I was happy with the job, which I was.

Their proactive response and level of commitment to keep the residents briefed and updated was truly amazing. They introduced an online platform to help facilitate better communication with residents and BOD. ICC Property managers are candid, helpful, and always willing to help. Thank you! We appreciate it.

ICC is a genuine and good company. ICC's COVID-19 response was incredibly articulate and supportive to the entire community. Happy to have ICC as my property management. Thanks, ICC and all of your good work

I've worked with a few property management companies in Toronto and ICC Property Management has been, by far, the most responsive and easy to work with in my experience. My contact at ICC Property Management has always been exceptionally responsive to any questions, and I love that the property managers always ask for feedback about their work - it gives me a chance to share feedback and see that they actually care about what I want to have improved. ICC Property Management really blew me away with their quick response to the quarantine and recommendations for tenants and constant support. I would highly recommend ICC Property Management

It is a pleasure working with Kerri Anne Myers at ICC Property Management Ltd. Kerri Anne is responsive, patient and clear, not to mention proactive and empathetic. Through her correspondence, it is clear that she cares about the properties she manages and the tenants who call these properties home. Thank you ICC Property Management!

After a disagreement, Heather took me off the email list that issues notices of upcoming maintenance, and general news. Luckily I was working the day our underground was being cleaned, and my car was spared any damage. It is not a show car, but very unique and its value belies what the blue book says. Other improprieties: ICC as property manager watched as a contractor took full advantage of a questionable cost plus contract to exaggerate the cost of an exterior remedial contract. ICC's preferred service providers have many that do no have a website. A request to shut off sprinklers during a very rainy summer, and a proliferation of mosquitoes, ended up in sending contractor to readjust the sprinkler system, not once but twice. Their logic was that while the grass in front of my terrace may be saturated other parts still need watering. This was during a period where torrential rains came down every 4 or 5 days for two months. I am not making this up, I have the email. After some locked bike thefts during daylight, the strategy was to replace all the locks to the numerous locker rooms. Of course no notice was sent, and I did not receive a new key until I went to her office. Replacing carpet and wallpaper in the interior, the workers come rip it all out, then it sits for a month. Still waiting for the workers to come back. I could go on. The bottom line is it seems ICC as a property manager is more interested in spending the condo's money rather than getting value for necessary maintenance. New contracts are pricier than the previous one, and the quality of service is much lower. ICC was convicted of fraud twice within three years at the same condo in downtown Toronto.