Review summary

Group 1 Automotive UK has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

J
A big shout out to Group 1 Volkswagen…

Had a really good experience again with…

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All reviews

99 total β€’ Write a review

Showing 1 - 10 of 95 reviews
MC
1 out of 5 stars

The staff at the front desk lied to me…

Date of experience: July 4, 2025

SL
5 out of 5 stars

Excellent level of service as always

Date of experience: July 4, 2025

Is
5 out of 5 stars

Great service

Date of experience: July 4, 2025

N
5 out of 5 stars

Warranty visit for a boot strut

Date of experience: July 4, 2025

C
5 out of 5 stars

Group 1 Toyota

Date of experience: July 4, 2025

EJ
1 out of 5 stars

Norwich Mercedes

Date of experience: July 3, 2025

M
5 out of 5 stars

Recent pre-owned purchase

Date of experience: July 3, 2025

SH
5 out of 5 stars

Brought a new car

Date of experience: July 3, 2025

FS
5 out of 5 stars

Excellent service the team were great

Date of experience: July 3, 2025

H
5 out of 5 stars

The service I received was very good…

Date of experience: July 3, 2025

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