The Eco Providers took my perfect flat, and provided me with a sub standard one, they were supposed to supply and install central heating, they layed the pipes under the floor so high that we were walking on them, this coursed leaks on nearly every joint in every pipe, the Eco Providers were contacted but didn't want to take responsibility for any of it and stopped answering the phone, this seems to be a regular thing that the do, eventually I took things to social media, which they didn't like but it did make them get intouch, the problem was eventually looked at and to some degree sorted out, although there are still problems like rising damp on nearly every wall and a very strong smell of damp and has usual they don't want to take any responsibility, there are a lots of government schemes going on, people do not have to use the Eco Providers, if somthing is wrong, they will cut you of the phone and definitely won't take any accountability.
In response to statment left by the eco providers, first of all the flat was inspected by one of your employed inspectors, who said that the pipes for the central heating could be layed under the floor, I was also charged an extra £ 500 pound for this, as for your company taking responsibility for the damaged coursed it's taken 2 year for you to reply to all the messages left on social media, a response was not given willingly.
When the work on the flat was signed off by the government inspection, he spent around 20min going in and out of every room, he didn't lift up the wood flooring to take a look at all the leaking pipe work going on underneath, it been left in a terrible state and still is, the whole flat smells of really strong damp.