Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
Reviewers consistently praise Commerce Utilities for its outstanding service and professionalism, particularly highlighting the helpfulness of staff like Tom and Victoria. Many customers appreciate the ease of securing competitive deals for their utilities, noting that the process is straightforward and efficient.
The communication is frequently described as excellent, with quick responses and thorough guidance throughout the transition to new contracts. People feel supported and valued, especially during challenging times, as staff members demonstrate patience and understanding. Overall, Commerce Utilities has built a strong reputation for delivering reliable and hassle-free service, making it a preferred choice for many. The overwhelming sentiment is positive, reflecting a high level of customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 158 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2022.
| Month | Average | Reviews |
|---|---|---|
| Sep 21 | 5.0 | 3 |
| Oct 21 | 5.0 | 5 |
| Nov 21 | 5.0 | 5 |
| Dec 21 | 5.0 | 2 |
| Jan 22 | 5.0 | 3 |
| Feb 22 | 5.0 | 3 |
| Mar 22 | — | 0 |
| Apr 22 | 5.0 | 2 |
| May 22 | 5.0 | 1 |
| Jun 22 | 5.0 | 2 |
| Jul 22 | 5.0 | 2 |
| Aug 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 158 most recent reviews.
“I have used this company several times & have always had a brilliant service from Tom who looks after my account”
158 reviews of Commerce Utilities. Filter by what matters to you.
This is the second time my company and I have used Commerce Utilities and cannot thank then enough. Their company simply excels in providing amazing customer service. They have saved us a huge amount and are always there to provide any information or help. I highly recommend Commerce Utilities and will be using as much as I can in the future! Thanks again!
Commerce utilities Ltd were very good and helpful in finding me better deals. Definitely reccomend using them
Very good and professional
Excellent service from the advisors. Cannot recommend this company enough. Thank you.
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Brilliantly handled, excellent customer service from Tom, got me a cheaper tariff on both utilities. Highly recommended
Switched both our Gas and Electricity tariffs using Commerce Utilities this week- had a fantastic experience. Very polite and understood that i needed to go back to the Charity Committee before agreeing to anything. Some companies can be quite forceful but Commerce Utilities have been nothing but helpful. We will be using them again! Thank you.
Brilliant customer service helped so much would recommend this to everyone thanx again tom.
In a busy world it's one less headache to have to keep on top of and I always get good service from these guys. Thanks very much!
Excellent service and Tom was clear and precise with his answers given to my questions. I would highly recommend this company to anyone wanting to save money.
They got me a great deal on my energy. Tom was friendly, knowledgeable and helpful. Top stuff!
Great customer service from Commerce Utilities when switching my gas and electricity onto very favourable rates which will save my company outlay for the next 3 years......They took care of the whole process with clear and transparent information making my decision an easy one to make.....I will certainly be using them again in the future.
Fantastic service , really helpful with lots of knowledge in this area and most importantly saved me lots of money on my energy bills. Thank you commerce utilities
Fantastic personal service. With ease and fantastic customer interaction, Commerce Utilities have helped me reduce my business rates. Exactly what I wanted, no fuss, friendly and professional!
First class service offered with sound advice. Could not have been more helpful in securing more cost effective energy supplies for my business.
Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
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