Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
Reviewers consistently praise Commerce Utilities for its outstanding service and professionalism, particularly highlighting the helpfulness of staff like Tom and Victoria. Many customers appreciate the ease of securing competitive deals for their utilities, noting that the process is straightforward and efficient.
The communication is frequently described as excellent, with quick responses and thorough guidance throughout the transition to new contracts. People feel supported and valued, especially during challenging times, as staff members demonstrate patience and understanding. Overall, Commerce Utilities has built a strong reputation for delivering reliable and hassle-free service, making it a preferred choice for many. The overwhelming sentiment is positive, reflecting a high level of customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 158 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2022.
| Month | Average | Reviews |
|---|---|---|
| Sep 21 | 5.0 | 3 |
| Oct 21 | 5.0 | 5 |
| Nov 21 | 5.0 | 5 |
| Dec 21 | 5.0 | 2 |
| Jan 22 | 5.0 | 3 |
| Feb 22 | 5.0 | 3 |
| Mar 22 | — | 0 |
| Apr 22 | 5.0 | 2 |
| May 22 | 5.0 | 1 |
| Jun 22 | 5.0 | 2 |
| Jul 22 | 5.0 | 2 |
| Aug 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 158 most recent reviews.
“I have used this company several times & have always had a brilliant service from Tom who looks after my account”
158 reviews of Commerce Utilities. Filter by what matters to you.
We are delighted with the service from Commerce Utilities. Thanks to Tom we have secured excellent rates for our gas and electricity when our contracts end. Very professional and exceeded our expectations
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Fantastic customer service, very friendly and took time to answer all my questions. Arranged a very competitive price for both water and electricity. Very happy
Very happy with our experience with Commerce Utilities. Pugh and Son (Market Harborough) ltd
Tom was such a help. He made this switch over painless, efficient and clear. I have now reduces my bill by over 30%. I previously called my supplier EDF and they didn’t alert me to the savings I could make with them. It’s very naught of them and a crying shame actually to profit through deceit as I was pretty clear about my bill being too high. In a short period of time Tom found a better rate. Really good work and we’ll explained. I’m so pleased. Thank you, Amy.
I have used this company several times & have always had a brilliant service from Tom who looks after my account. During these times of extremely high prices Tom always manages to find us the best deals to support and strengthen our business. Would definitely recommend this company to all businesses looking to reduce the overheads.
Tom was fantastic from start to finish and couldn't be more helpful. It took a while for us to sort things out from our end as my wife had just had an accident and Tom was more than patient. I think we have definitely chosen the right company and would definitely recommend. Thanks for all your help.
Excellent service, good advice and very helpful. After being in business for 19 years, and sorting out my own energy contracts, Commerce Utilities are the first broker I have used. Very professional and very different from the usual utility brokers. Highly recommend.
Tom was a great help providing us with many different options both in Cost and duration of contract, cheers
We have been using Commerce Utilities for the last two years and have been very impressed with the service from the company for our Guest House. Very fast at communicating and Thomas is always super helpful. We don't plan to use anybody else as this is a first rate company for selecting the best utility rates.
Tom was very helpful I have used this company for a good few years now and I think he is excellent and not pushy at all.
Tom has been looking after our utilities on all fronts for the past two years, always looked for the best deals and has provided a consistently and genuine service. We would not hesitate to highly recommend Tom and Commerce utilities. Thank you :)
I cannot recommend Commerce Utilities highly enough. Tom has looked after us for 3 years and secured deals for us we couldn’t have done on our own, thus saving money in the process. Tom is friendly, honest, helpful and trustworthy. I would recommend Tom and Commerce Utilities to anyone looking for help with their energy tariffs and to save money in the long run.
Thomas has been a great help. It’s been such an easy process getting this sorted. Would highly recommend him and his team.
Very professional services, Tom saved us alot of money on our Utilities! Couldn't have gone any better!! If you think your paying over the odds for your energy, then Commerce Utilities is the people you need to talk to 10/10!! JW Signs & Graphics LTD
Commerce Utilities is a review platform designed to facilitate transparency and trust between consumers and businesses. The company provides a space where customers can share their experiences and opinions about various services and products, helping potential buyers make informed decisions. By collecting and showcasing authentic customer feedback, Commerce Utilities aims to enhance the credibility of businesses listed on the platform. Targeting both consumers seeking reliable reviews and businesses looking to improve their reputations, Commerce Utilities serves a diverse range of industries. The platform offers users the ability to read, write, and respond to reviews, fostering an environment of open communication. Businesses benefit from the insights gained through customer feedback, which can inform service improvements and enhance customer satisfaction. Through its user-friendly interface and commitment to integrity, Commerce Utilities plays a vital role in the consumer review landscape.
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