Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.0	60	100%		● Medium

4.0 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 4.0
12-month avg: 4.0
All-time: 4.0
Category avg: 3.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Website & app	Service	Value	Trend	Reviews
CoinSpotThis company	4.0 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	3.6 out of 5 (good)	3.7 out of 5 (good)	—	60
Kraken	1.5 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	1.2 out of 5 (poor)	1.7 out of 5 (poor)	—	62
Kolo	4.6 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	—	—	25
TruBit	3.4 out of 5 (fair)	100 out of 100	—	—	—	—	20
CoinDelite - Latest Bitcoin News and Press Release	5.0 out of 5 (good)	33 out of 100	—	—	—	—	6

Bottom line: CoinSpot is #3 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 3.6).

CoinSpot FAQ

Quick answers to the questions people ask most.

What is CoinSpot and what services do you offer?

CoinSpot is an Australian cryptocurrency exchange platform that allows users to buy, sell, and trade over 400 different cryptocurrencies. We offer instant buy/sell services, advanced trading features, a mobile app, and secure wallet storage for digital assets.

How do I verify my CoinSpot account?

To verify your account, you'll need to provide a valid government-issued photo ID and proof of address dated within the last 3 months. The verification process typically takes 1-2 business days and is required to increase your trading limits and access all features.

What are your trading fees?

CoinSpot charges a 1% fee for instant buy/sell transactions and 0.1% for trades placed on our exchange markets. There are no fees for AUD deposits via POLi or bank transfer, though withdrawal fees may apply depending on the cryptocurrency.

How long do cryptocurrency withdrawals take?

Most cryptocurrency withdrawals are processed within 1-24 hours, depending on network congestion and the specific cryptocurrency. Bitcoin and Ethereum withdrawals typically take 30 minutes to 2 hours, while other altcoins may vary.

All 10 questions →

Is CoinSpot regulated and secure?

Yes, CoinSpot is registered with AUSTRAC (Australian Transaction Reports and Analysis Centre) as a Digital Currency Exchange provider. We use industry-standard security measures including cold storage for funds, two-factor authentication, and SSL encryption.

What payment methods do you accept?

We accept AUD bank transfers, POLi payments, and BPAY for deposits. You can also deposit supported cryptocurrencies directly to your CoinSpot wallet addresses.

How can I contact CoinSpot customer support?

You can contact our support team through the help center on our website, by submitting a support ticket, or via email. Our support team typically responds within 24-48 hours during business days.

Month	Average	Reviews
Jul 25	4.8	21
Aug 25	2.5	12
Sep 25	4.1	27

CoinSpot reviews & trust report

CoinSpot has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 45 positive reviews

Top complaintsof 10 negative reviews

How it compares

Reviews

Customer reviews (60)

A great system I’m very happy with the…

Coinspot is the first crypto exchange I am using and I enjoy it

This was my first time buying Bitcoin

so far so good

CoinSpot FAQ

What is CoinSpot and what services do you offer?

How do I verify my CoinSpot account?

What are your trading fees?

How long do cryptocurrency withdrawals take?

Is CoinSpot regulated and secure?

What payment methods do you accept?

How can I contact CoinSpot customer support?

What are the minimum and maximum trading limits?

Alternatives to CoinSpot

Kraken

Kolo

TruBit

CoinDelite - Latest Bitcoin News and Press Release

The CrowdTrust Experience⭐

Very easy and user friendly but…

App is easy to use & navigate through.

Was easier to use than I thought.

It is a great app for getting into…

User friendly and makes trading easy

My experience

Easy as!!

Rookie!! - As a rookie… I found CoinSpot easy to…

I'm new to this space but it seemed…

CoinSpot account opening is quick and easy.

I've been using CoinSpot for over a…

Easy and quick to use

Do you offer a mobile app?

Can I set up recurring cryptocurrency purchases?

About CoinSpot