Review summary

CLUB 1984. has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

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C

Consumer

5 out of 5 stars
Very quick replies and handy at problem…

Very quick replies and handy at problem solving

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LG

Lindsay Graham

1 out of 5 stars
Stay clear of this online retailer

Poor quality products, non existent communication when you try to contact to arrange a return & refund. Website information that isn’t fit for purpose. Would not recommend this brand to anyone.

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JF

Jordan Foster

5 out of 5 stars
Amazing Brand!!

Please please please ignore every bad review you see here! Quality of products are second to none, customer service also matches that! Any question I’ve had has been answered within 24 hours which this day and age is absolutely un-heard of! Cannot fault this brand and their service!

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Company details

Fashion & Clothing

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
H

Scammers

Scammers. They dont reply back to you. Also if you wish to return you cannot access the website although they suggest you do. But due to they only give access related to drops you wont be able to acces the website even for rettens. FYI. Not true to size and they dont pay for any import tax/customs so have that in mind.

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PB

Great customer service

Had some issues with my order. Emailed customer service and within a few days they had made contact and then worked through sorting things out. Really good service

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JG

Roulette box! Well they do say gambling is for mugs🤦🏻‍♂️

Great designs but just ok quality. Sad to say there are uk based brands out there for a similar price and better quality. Biggest problem was the roulette box offer which was £100 and you should have received a minimum value of £150 worth of items. What they don’t tell you is this is based on the items full price value even although they have a sale on and the products within the box are available at the sale price. Therefore there is no benefit in getting the roulette box! Better to buy 3 items of your choice at the sale price. They definitely mis-sold the offer! Upon approaching customer service they were very prompt and pleasant but pretty much say tough luck!

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TE

€20 extra in invoerrechten moeten…

€20 extra in invoerrechten moeten betalen, dit staat nergens. Daarnaast wilde ik dit shirt voor vakantie hebben, en aangezien ze adverteren met 2-4 dagen zou dit ruim moeten lukken. Nu staat bij Postnl tussen de 3-5 dagen, terwijl ik al 5 dagen wacht. Lekker dan

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A

Absolutely incredible

Absolutely incredible. The quality and pricing are too good and the styles are as good as some of the more premium brands. I paid 3 quid standard delivery and both times it's arrived within 1 to 2 days, highly highly recommend!

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A

The customer service I received was…

The customer service I received was outstanding! The representative was incredibly helpful, patient, and went above and beyond to resolve my issue. I'm thoroughly impressed with the level of care and attention I was given.

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NU

Shocking quality of product

Products look great at first glance. But they are so so poor in terms of quality. I’ve recently purchased 3 t shirts and a pair of the black satin swim shorts. Having worn 1 T and the shorts I washed them as per the instructions on the label inside the products. The logo on the shorts have begun to fade off after 1 wear and wash. And the the T shirt.. I purchased a size large. It’s now barely even a small. Disappointed would be an understatement. Don’t even wanna wear the other 2 tops now cause it’s pointless if they are just going to shrink in the wash.

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Rv

Onprofessioneel

Slecht aangegeven over de bijkomende btw kosten! Ook nog €35 retour zelf mogen betalen! Duurde 2 weken voor ik mijn geld terug had. Bedrijf lijkt professioneel maar is er verre van.

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LD

Staple in my wardrobe

Great quality clothing, top customer service team and fast and reliable shipping. Love all of the CLUB1984 drops and find myself getting an item or two every drop. Love the fit and feel of their clothing. Recently had a return (as I was trying two sizes) and the return process was quick and simple. Sara was a massive help in getting that sorted.

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SM

Excellent customer service by Sara

I have been a loyal member of the brand for over two years now. Firstly the quality of the brand and the design styles is something I've always appreciated. However for the first time I experienced an issue with the print coming off and I filed a complaint. My complaint was handled efficiently and effectively by Sara who was professional, polite and found an effective resolution by providing me a range of options such as a refund and exchange. I was very impressed as I received my t shirt the very next day! This definitely has want me to continue to support the brand and continue to purchase the excellent clothing they sell!

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JA

Quality is terrible and customer…

Quality is terrible and customer service is just as bad

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sa

Great Quality Product backed up with a…

Great Quality Product backed up with a very helpful Customer Service team - thoroughly recommend 👍🏼

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BJ

Great service

Great service

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AV

Excelente marca

Me encanta la ropa, es una excelente marca. Llevo un año usando sus prendas y nunca me han decepcionado. He tenido algunos problemas con los envíos pero siempre se resuelven de alguna forma.

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RT

Niet tevreden slechte klanten service

Niet tevreden slechte klanten service

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PH

Return / refund

I have been emailing back and forth with a few different people and the service has been fantastic I have now been given a gift card to use when it opens up again my son already has the T-shirt I bought so will get him a different one once it opens up

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JQ

Just wanted to leave a review for Emma…

Just wanted to leave a review for Emma who works for this company she has been so helpful and kind! Cheers Emma much appreciated.

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BC

Always love the clothing I have…

Always love the clothing I have purchased, never had any issues but had a missing shipment which the team have been great resolving the issue, can’t recommend enough.

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M

Very helpful

Sara was extremely helpful with my questions

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