Resin
I went into Chandlers yesterday morning to buy some easy fill resin in the Bookham branch when I got home to use it it was all hard and unusable. I did manage to get some out of the First bag as there’s two bags in a tub but it was all lumpy. I swept it up and took it back to Chandlers I spoke to the young lady who served me she said she would have to speak to the manager, he came out and spoke to me and said it is hard but you have to break it up and he is trying to squeeze it so it goes soft. I tried to explain to him. It should be free flowing. He said he couldn’t deal with it until he had spoken to the supplier, I said I only purchased it four hours ago. I had my receipt but he had to speak to the supplier before he could deal with it. I never purchased it from the supplier I purchased it from Chandlers. I would like to say it was complete incompetence. I guess it’s easier to not go back to the Bookham branch. I was made to feel that I had done something wrong not to say I purchased something that was not fit for purpose and not fit to be used. It was humiliating and I would suggest anyone buying anything like that to use B&Q or one of the big outlets who just would change it over with no problem, knowing that it was not able to be used I like to do an honest review so people don’t waste their time on companies that are good or bad