Review summary

Construction Specialties receives consistently positive reviews. Customers particularly appreciate service and quality.

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CS

Colleen Smith

1 out of 5 stars
We installed Acrovyn Rub Strips in a…

We installed Acrovyn Rub Strips in a pediatric office we constructed. The product didn't stick to the wall. We have recently sent guys back for the fourth time to reinstall it. We have basically reinstalled the entire building. We reached out to Acrovyn about it and they did nothing. They sent us a gallon of the glue that didn't work in the first place. We've had to scrape the product clean and use a different adhesive We now use INPRO products. You can buy them without a sales rep and they work much better and cost less. We've not had any call backs from customers.

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NM

Norman Meere

5 out of 5 stars
Very pleased with this company

Very pleased with this company. Thank you.

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DH

Dead Hero

1 out of 5 stars
We are a construction company and we…

We are a construction company and we are trying to reach out to CS to get Acrovyn products. I left 3 voicemails and they never get back to me. I try to call them every day and I am on hold and it goes to voicemails which they never look at. We ordered material for a hospital and it is being delayed by 22 days. At this time, we're just recommending alternate manufacturers. They used to be good but I am not sure whats changed.

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CM

Chris Muchler

1 out of 5 stars
Terrible products and services

Terrible products and services, terrible place to work. Horrible treatment of employees, lay off all the time. Customer not focused as they claim. Financial only focused

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Company details

Construction & Manufacturing

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All reviews

37 total • Write a review

Showing 1 - 20 of 33 reviews
ES

Excellent Service and response time!

Excellent Service and response time!

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MF

ALWAYS PROMPT AND COURTEOUS.ORDER…

ALWAYS PROMPT AND COURTEOUS.ORDER PLACED ON TIME AND DELIEVERED AS PROMISED

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CP

I have had trouble getting door…

I have had trouble getting door protectors ordered through your Company I have been working with the sales rep but still have issues getting correct size. Very frustrating

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KH

i am happy with the service.

i am happy with the service.

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RC

Excellent customer service and great…

Excellent customer service and great products!!

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MT

all ways has what we need,and always…

all ways has what we need,and always responds back quickly with any questions we have.

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RV

friendly support

friendly support, parts always on hand

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GB

Great team

Great team, knowledge and accountability.

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Z

Extremely delayed shipment without any…

Extremely delayed shipment without any notices of delay. Did not deliver product to exact location. Disappointment.

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TG

order received

good service

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CS

Great Service

Construction Specialties has always had the product I needed, I never had a problem with my ordering process and Tim is a big help and he is very helpful with anything I have ever needed to improve the appearance of our campus. Thank you Chris

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TG

Your products.

Your products are great, very easy to work with. I find it took a little learning on how to apply the product , but overall it is great,

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BL

I have always had excellent service…

I have always had excellent service from Construction Specialties. I have placed orders with them many times. Every time I call my sales rep for a quote, I can be assured it will be sent back to me quickly. When I place my orders they do a great job keeping you informed of when the delivery will come and deliveries always come in a reasonable time. My sales rep is always pleasant and never pushy. She will even call and check in after the orders arrive to make sure we are happy with everything.

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DL

All of your staff a great.

All of your staff a great.

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MJ

My dealings with CS has been awesome...

My dealings with CS has been awesome and Chris Loomis is the best. We are new in the health care industry and he has been very helpful there.

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RS

Always great service and product.

Always great service and product.

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TK

Great customer service

Great customer service. And Quality Products. Thank You.

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BK

Dissatisfied with 0.040 wall panel system

The 0.040 wall panel system recommended for our application are denting from day to day use. I asked about the 0.060 wall panels and was assured the 0.040 product was very durable for the application, and after spending thousands on room renovations we are finding the product is not meeting our needs or expectations.

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TS

the crew at Copeland Arch are in…

the crew at Copeland Arch are in constant contact with CS on a constant basis and I know they provide us with outstanding customer service so that must mean they are getting timely and accurate info from CS, and I know working hard at it. I do have an issue with CS no longer bidding projects where CS is not listed as an approved manufacturer. We do not use any other wall protection/ cubical track material vendor, CS is it. TBS has "flipped" many specs and subsequently won those projects over the past 8+ years and we have many GCs that prefer to work with us on projects that we now can not longer bid on. Regardless of the business decision that led to this mandate I believe is was short sighted and a "one size fits all" approach to lessening the work load on your estimating dept, going after the "low hanging" fruit...From our perspective you are losing out on as lot a business we know we can generate and it hurts Copeland's bottom line as well

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!

Lead times are extensive

Lead times are extensive. I usually have to constantly ask for updates about orders. The link for the portal various times is not correct.

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