Questionable Practices
Title: Disappointing Experience with Codecanyon/Envato - Questionable Practices
Rating: ★☆☆☆☆
I've had a profoundly disappointing experience with Codecanyon/bdtask.com, and I felt compelled to share my thoughts, especially regarding the NFT marketplace script I purchased. It's unfortunate to say that I believe they are now engaging in questionable practices that have left me feeling scammed.
The script in question was a promise of a fully functional NFT marketplace, complete with bids, minting, selling, and auctions. It was created by a company called BD Task and sold on Codecanyon. However, my experience with this product has been nothing short of a nightmare.
The primary issue I've encountered is their refusal to honor refund requests for products that simply do not work as described. Despite the script's enticing description and promises, it became evident that it was neither working nor complete. Attempting to seek assistance through their support channels only led to dead ends. The lack of support for a product that was supposed to include it is inexcusable.
What's even more troubling is the response I received when I reached out for help. I was informed that fixing the script to work as expected would cost an additional $1000. This is an absurd proposition, especially when the functionality in question should have been included in the product's support package. It's clear that some sellers on their platform are exploiting customers by selling incomplete and non-functional products, with no intention of providing the promised support.
Adding to my frustration, my request for a refund was blatantly ignored. It's evident that Codecanyon/Envato has little regard for customers who have been left high and dry with malfunctioning products.
To make matters worse, even after reaching out to Envato for assistance, the process has been incredibly drawn out, with redundant requests for the same information and no tangible progress.
In conclusion, based on my experience, Codecanyon/Envato's practices appear to be shifting towards a platform where sellers can get away with peddling non-working products and avoiding their responsibilities. This raises serious questions about their integrity and commitment to customer satisfaction. I urge potential buyers to exercise caution when considering purchases from this platform, as you might end up with a product that doesn't work and an unresponsive support system, leaving you with no recourse.