2 days ago
I took my cat in late at night, and while the wait was a bit longer than expected, the vets were very thorough. They took the time to answer my questions, which made me feel better. I wish they had mo... See more
2 days ago
I had high hopes based on the reviews, but my experience was average. The vet was knowledgeable but didn't seem very warm or empathetic. I guess I expected more given the circumstances.
2 days ago
The staff was incredibly caring and attentive when my dog needed emergency treatment. They explained everything clearly and made sure I was comfortable during the process. Highly recommend!
2 days ago
While my pet received the necessary treatment, I felt that the environment was a bit chaotic. Some staff were very helpful, but others seemed overwhelmed. It’s a good clinic, but it could be more orga... See more
I took my cat in late at night, and while the wait was a bit longer than expected, the vets were very thorough. They took the time to answer my questions, which made me feel better. I wish they had more staff during peak hours, though.
I had high hopes based on the reviews, but my experience was average. The vet was knowledgeable but didn't seem very warm or empathetic. I guess I expected more given the circumstances.
The staff was incredibly caring and attentive when my dog needed emergency treatment. They explained everything clearly and made sure I was comfortable during the process. Highly recommend!
While my pet received the necessary treatment, I felt that the environment was a bit chaotic. Some staff were very helpful, but others seemed overwhelmed. It’s a good clinic, but it could be more organized.
I was so grateful for the quick response when I brought my rabbit in. The vet was compassionate and took the time to explain everything. My bunny is doing much better now!
I cannot thank the team enough for their swift action when my dog had a seizure. They were calm and explained what was happening. I felt supported during a very scary time.
The wait was way too long for an emergency visit. I understand they may have been busy, but my pet was in pain. The care was fine once we got in, but the wait detracted from the experience.
I appreciate the care my dog received, but I felt that the communication could have been better. I would have liked updates while waiting. Overall, the care was decent, but there is room for improvement.
The emergency clinic staff treated my cat with such kindness during our visit. They were professional and made a distressing situation much easier to handle. Thank you for everything!
I brought my cat in for an emergency and was impressed by how quickly we were seen. The vet was thorough and took the time to answer my concerns. Very grateful for their help!
I had to wait quite a while, which was frustrating given the urgency of my dog's condition. However, when we were finally seen, the vet was excellent and very reassuring. Wish it could have been faster.
The team was friendly and knowledgeable, but it seemed like they were overwhelmed with patients. My pet received good care, but I felt rushed at times. I hope they can expand their staff in the future.
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Veterinary Emergency Clinic provides urgent medical care for pets experiencing acute health issues or injuries. The clinic is equipped to handle a variety of emergencies, offering services such as diagnostics, treatment, and stabilization for animals in need. Additionally, the facility typically operates outside of regular office hours to accommodate emergencies.
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Reviewers generally appreciate the compassionate and professional staff at the Veterinary Emergency Clinic, highlighting their swift action and thorough explanations during distressing situations. Many customers express gratitude for the care their pets receive, noting that the team is both knowledgeable and supportive. However, a common complaint revolves around the long wait times, which some feel are unacceptable for an emergency setting. While the quality of care is often praised, several people mention feeling rushed or overwhelmed due to the busy environment. Communication during the wait is also a noted area for improvement, as some customers desire more updates about their pets' status. Overall, while the clinic excels in staff attitude and care quality, the experience is marred by wait times and occasional lapses in communication.
