Review summary

Utility Centre receives mixed feedback from customers, reflecting both positive experiences and significant concerns. On the positive side, many reviewers appreciate the competitive rates offered, noting that the company has saved them money on gas and electricity supplies. Additionally, the service provided by staff, particularly a case manager named Michael Brown, is highlighted for its reliability and attention to detail, making transitions smoother for business accounts. However, a substantial number of consumers express frustration over spam calls and emails, claiming that the company has invaded their privacy and even misrepresented its ratings on social media. These complaints about unsolicited communications overshadow the positive aspects for some users.

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Based on reviews, created with AI

Ann Onymous

1 reviews

Featured

12 months ago

Why does your Facebook page say you…

Why does your Facebook page say you have a Trustpilot rating of 5 stars, when you've actually got 2.2?

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Julia Sibun

1 reviews

Featured

over 1 year ago

Would not even give one star but unable…

Would not even give one star but unable to proceed without! Fraudsters preying on the old and vulnerable. Not sure how they got my mother in laws bank details to set up a direct debit as she has dementia and does not remember them. Assume they have been purchased from another rogue company.

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Graham Macphee

1 reviews

Featured

almost 2 years ago

Avoid! Spam callers

Got my number somehow and spam called me without permission. Avoid!

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Curly

1 reviews

Featured

about 3 years ago

endless spam from these tools

endless spam from these tools, what do I need to do to stop you sending the same junk email every other day ?? I've just counted up, and you have sent me the same email a total of 12 times in a couple of months. Please die you dirty spammers.

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Adrian Nunn

1 reviews

over 5 years ago

Made the transfer very easy

Made the transfer very easy - This is a business account, and attempts before to change have been difficult. Thanks go to Michael Brown

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Geraldine Evans - Loveitts Ltd

1 reviews

over 5 years ago

Reliable case manager

Reliable case manager, attention to detail and a true sense that they care about your business. We have a large property portfolio and Michael Brown has made the whole process stress free and cost effective

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Steve Church

1 reviews

about 6 years ago

Very Happy

The Utility Centre saved our business a large amount of money by finding and switching both our gas & electricity supplies to the cheapest provider. I would definitely recommend - 5 stars.

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Tony Lawson

1 reviews

over 6 years ago

much better rates than we had been…

much better rates than we had been quoted on renewal, very happy with the service.

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About Utility Centre

Utility Centre is a UK-based platform specializing in utilities and energy services. The company provides consumers with an easy-to-navigate resource for comparing various utility providers, including electricity, gas, and renewable energy options. By aggregating customer reviews and ratings, Utility Centre helps users make informed decisions regarding their utility services, ensuring they choose the best fit for their needs. The target market for Utility Centre includes homeowners, renters, and businesses seeking reliable and cost-effective utility solutions. By offering transparent insights into customer experiences, the company aims to empower consumers to find and switch to energy providers that align with their preferences and budget. With a focus on enhancing user experience through detailed reviews and comparisons, Utility Centre plays a crucial role in the UK’s utilities and energy sector.

Utility Centre Reviews

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Review summary