Knowledgeable call staff
The operator went though all the options available to help me make my choice
5 months ago
The operator went though all the options available to help me make my choice
5 months ago
The custome service advisor has made everything clear in plain language with a detailed explanation. She explained everything in open way which made me comfortable to make a decision
5 months ago
All done on line and easy to do
5 months ago
Is now the go to insurance site for us
The operator went though all the options available to help me make my choice
The custome service advisor has made everything clear in plain language with a detailed explanation. She explained everything in open way which made me comfortable to make a decision
All done on line and easy to do
Is now the go to insurance site for us
You were friendly, helpful, clear, efficient and very competitive (20% discount was compelling).
Very easy to get quite & helpful staff.
Excellent value. Website easy to manage. Great for older people with health conditions.
First rate service and is reasonable priced
The assistant lonbeka was very helpful and gave me the right policy for our cruise trip at a very good price excellent thank you.
Very helpful and quick. The price is great
Easy to book.
Easy to find what I wanted & very competitive pricing.
Applying through the ap was straight forward price was reasonable. Insurance was for a cruise in 08/26 Since then my medical situation changed and I duly informed them by phone, they wanted an additional £1,100 and if I chose not to accept then the existing policy was null and void! Asked about a refund and she didn’t know if I was entitled to one, still waiting for an answer 😡. Update, contacted today, existing policy confirmed cancelled by THEM, 14 day cooling off period past therefore no refund due, however in this instance they gracefully (!) agreed to offer 50% refund less £18.00 handling fee (how big of them!). This I accepted, just wanted an end to this interaction. BTW, after trawling the web found alternative quote for a 1/4 of the price 🤔
I cannot give a review until I have had to make a successful claim, only then could I comment on how you have done.
It's so hard to find an insurance company that will cover senior citizens at an affordable price as previous companies I've been with are now asking ridiculous amounts due to ill health. Glad to have found you.
Easy quick to use website. Value for money for over 70's.
Very helpful staff. Good value.
Easy to do happy with the price first class experience thank you
simple proces to obtain quote. sensible policy choices all competitively priced. policy delivered immediately by both email and post
Straightforward process. Medical questions were easy to understand and complete.
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Total Travel Protection is a specialist provider of medical travel insurance, focusing on coverage for individuals with pre-existing medical conditions and those over the age of 60. The company offers both annual and single trip travel insurance policies, ensuring that customers can find suitable options tailored to their specific health needs and travel plans. With a commitment to customer satisfaction, Total Travel Protection provides 24-hour emergency medical assistance and offers substantial emergency medical and repatriation coverage, up to £10 million under its Platinum Cover plan. The company is part of Ancile Insurance Group Limited, which has been offering travel insurance solutions since 2010. Total Travel Protection is authorized and regulated by the Financial Conduct Authority, reinforcing its dedication to reliable service and consumer trust.
Total Travel Protection receives overwhelmingly positive feedback from customers, who frequently highlight the ease of use of the website and the helpfulness of the staff. Reviewers appreciate the competitive pricing, especially for those with pre-existing medical conditions, and many express satisfaction with the first-rate service provided. The process of obtaining insurance is described as straightforward and user-friendly, making it a preferred choice for travelers. However, there are some concerns regarding refunds and additional fees, particularly when customers' medical situations change after purchasing a policy. Despite these occasional complaints, the overall sentiment remains highly favorable, with most users recommending the service for its value and support. Overall, Total Travel Protection is viewed positively by the majority of its customers.
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