I bought tickets for Italy v Scotland…
I bought tickets for Italy v Scotland in the 6Nations - early communication was good. however, my tickets did not show up until the night before my departure, and I could not get any reply to my enquiries in the final week, which caused me to give up hope and search for replacements on the secondary market. Fortunately I was put off by the excessive prices, so when my pdfs did arrive I wasn't left out of pocket with two sets of tickets. I gather since that there were circumstances which affected their procedures, but it would have been reassuring to know that my tickets were being dealt with - if I'd committed the £2k that Stub Hub wanted to issue 7 more tickets, I would have been pretty fed up when my original purchase arrived. In the end, the tickets were perfect with great seats.