Review summary

Surrey Computer Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Brilliant. A real gem that needs to be supported...

We have used this independent business on a number of occasions in the last year. Mark and his team have been fantastic each time. So unlike a high street store, where the customer service is often poor and impersonal, the welcome is friendly, they take time to listen to your issue (however big or small), their technical knowledge is excellent and solutions are quickly delivered. In addition to the "IT" support, Mark has a brilliant service sourcing a wide range of "open box" equipment - phones, laptops, desktops, monitors etc - completely new, but the packaging has been damaged so can't be sold by the main distributors - at great prices. We can't speak highly enough about our experience. This independent business is a real gem and needs to be supported as much as possible by the local community.

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Surrey Computer Centre

I took my laptop in to Surrey Computer Centre to have the memory increased. Through no fault of the staff, there was an unexpected problem with my laptop after this was done. Despite this not being the result of anything they had done, the staff worked hard to ensure it was solved as soon as possible and, as a gesture of goodwill, they installed the most up to date version of Windows on my laptop.

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T
Gerald provided prompt

Gerald provided prompt, efficient and knowledgeable service for the repair of my very slow PC. Would definitely use again.

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AW
Surrey computers is a brilliant service

Surrey computers is a brilliant service and the owner is very welcoming and definitely knows his stuff. I’ll deffo be using again if I need anymore computers fixed

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All reviews

31 total • Write a review

Showing 1 - 20 of 27 reviews
SM

Gaming rig home build rescue

When my son's home build gaming pc project hit some issues we couldn't solve, we turned to Gerald for help on strong recommendations from others. Gerald quickly put things right, going above and beyond to get the pc working, explaining action clearly, charging very competitively and fully living-up to his great reputation. A big thank you from our relieved son and ourselves.

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KK

Best computer repairs

Hi. I have just used surrey computer services, to have my apple mac desktop upgraded to take a flight sim,this guy knows his stuff, sorted my computer out in no time at all, a very knowledgeable gent, will use again and would recomend to anyone with a computer problem to make contact and use this company.

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HH

Re configure computer and apple devices including the operator

Gerald was extremely helpful explaining to a 75 year old how to change the way apple and other applications were working and change me apple devices to operate together. This he carried out after re-configuring my 2013 Applemac to operate in both Mac and windows 10 Operating systems this he carried out in a short timescale and at a very reasonable cost I will be using him again.

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lh

Had my laptop upgraded.

Had my laptop upgraded. Very fast and efficient, very happy with the results. Pricimg was explained clearly with know hidden extras. I will/would use again.

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I

Really impressed with the service

Really impressed with the service. Gerald recovered the data from my corrupt drive within 24 hours. Would definitely use again.

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SE

Very professional gentleman

Gerald is a very pleasant person to deal with and on top of that he knows what he is talking about ! He does not try to baffle you with technical things, he gets on and does the job for a very fair price, so glad we have found him, would not go anywhere else now.

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SA

Highly recommended!

Brilliant service; Gerald is experienced and professional. I was extremely grateful for his advice regarding my Mac. Highly recommended!

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DK

5 stars

5 stars - FANTASTIC SERVICE. Gerald took time out his busy schedule to build my little brothers first PC. He is an example for all regarding his professionalism. An excellent unbiased and informative individual. Not only that, Gerald genuinely went above and beyond on the services asked for and there is no one I could recommend more, I for sure will be a returning customer.

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TG

Genuine 5 stars !!

Have used Gerald services for several years now. He has gone over and beyond usual computer service. He has fixed many issues with many of our devices and we have 5 people in our household !! He has sorted more efficient ways of saving our data. He has also built me two websites and continues to monitor these to ensure they are running efficiently and higher on the Google page. He is always professional, he is very knowledgeable and does not over charge like many companies out there.

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DC

Gerald at SCS

Gerald at SCS , sorted out issues with a old iMac and MacBook Air , helped with data transfer to new MacBook Pro . Conducted all work in a efficient manner and provided good advice .

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RC

Absolutely brilliant service

Online review for Surrey Computer Repairs – 5 stars Not often you come across a business that ticks all the boxes. John is very professional, knowledgeable and a great guy to talk to as you explain your laptop problems/needs. No geeky language, very responsive and gets things done without a fuss – quickly (in my case the same day!) We will now always use John for any laptop needs and can recommend him as the best option if you need great personal service to fix any issue you may have. Stress free and more than reasonably priced. Thank you John! From Alastair.

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VS

Professional

Professional, polite, arrived on time. Gerald was friendly & approachable- he also made a point of saying he had a policy of not working in a home if there was no adult only teens/children which I felt was very wise & comforting too. Gerald fixed the problem very fast and delivered the computer back very fast. He explained things very clearly - AND he could quite easily have (or tried to) scammed me or ripped me off for a lot of money. Instead he gave various solutions, all different prices, including him building a computer specifically according to our needs & capabilities Can’t recommend him enough. Will definitely use his company again.

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HT

Brilliant company

Brilliant company, saw me within 15 minutes of my call and fixed the issue with my PC that same evening. Will always be using on any future issues.

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TI

Great Service

Great Service. My PC was having issues with the CPU. He identified the issue and solved it within a few hours on his day off for a very competitive price. Will return in the future if needs be.

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MH

Really helpful

Gerald was really helpful. He helped me to sort out the issue with my laptop: all I needed was a £6 adapter from Amazon, so didn't need the huge expense of replacing my motherboard. Would definitely seek his guidance again and recommend him thanks Maria

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SC

Repair of HP laptop screen

Gerald was able to repair our broken HP laptop screen. As soon as the replacement screen arrived he swapped them over within an hour. He made sure we had the laptop back before the Bank Holiday. Gerald kept us updated throughout and was able to provide a very competitive quote.

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ic

Very competent!

Gerald came round and replaced the battery on our HP laptop, very efficiently. He was kind enough to come over on Easter Sunday at a time when there was no Zoom meeting going, as the machine is in almost constant use. Very competent and friendly service - and highly recommended.

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DH

Excellent service

Excellent service; retrieved data from an external hard drive that was "corrupted and unreadable" and saved it to a new external hard drive we supplied. We were kept informed at all stages of the progress of the recovery. Would highly recommend.

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DB

Teclast X6 Pro, 2in1 tablet upgraded.

In November last year I returned to the UK from the Philippines, bringing with me my Chinese made tablet. It clearly had some issues and finally I decided to upgrade the memory and re-install Windows, drivers, etc. I contacted this firm and the owner was very fair and reasonable. In only a couple of hours my tablet was ready to use again. I would recommend this firm to everyone. Thank you.

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KA

Regular Customer

I use this company regularly for my computer needs. Gerald certainly knows his stuff that’s for sure. If you are having computer issues don’t hesitate to call Surrey Computer Services

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